Coordinated with stakeholders to gather requirements on projects, including process improvement efforts, RPA (Robotic Process Automation), and Power BI dashboard developmentSought out ways to improve and automate processes using Excel, VBA/Macros, Power BI, RPA, Nintex Forms, and Power QueryLead and assisted in the development of 5+ RPA by creating extremely detailed process maps using Visio and presenting slides to RPA team for approval. Efforts have an estimated cost saving of about $335,000 and 3,500 of hours per yearMaintained PinPoint, an Excel based cost estimating tool, by holding monthly office hours, ad hoc trainings for individuals and large groups, and gathering and implementing suggestions for improvement provided by users. Used DAX formula language to create custom measures in Power BIAssisted in the creation of monthly and quarterly Power Points for group level meetings

Designed, developed, and maintained 20+ reports for CO&E Metrics Repository, using SharePoint, Nintex Forms, Power BI, PowerPoint, and ExcelDeveloped 15+ Excel based surveys for CO&E training programs, improving data collection strategies for more effective, user-friendly reporting. Created and improved design of multiple Leidos Prism webpages by using provided widgets and HTML codingUsed Excel formulas, including VLOOKs and IF/THEN statements Created standard operating procedures for reports, data collection, data refreshed, and SharePoint Assisted with the design of multiple PowerPoint slides for monthly and quarterly meetings with group leads

Lead on a team of 5 to the develop the GSA RO FY17 Annual Deliverable Optimized data collection procedures, developed and generated reports on daily, weekly monthly and quarterly basisHelped commercial vendors and store managers ahead to complex General Service Administration procurement policies and Federal Acquisition Regulation (FAR)Created dashboards in Excel and Tableau for data reporting by using graphs, pivot table, and VLOOKUPsDeveloped multiple SOP for container tracking, SIN process and inventory trackingLead and assisted on multiple projects to increase efficiency of workflows and processes

Google/JLL | Receptionist/Facilities Coordinator, Reston VACompleted and recorded weekly and monthly reports with Google forms, sheets and docs to track key performance indicators Co-developed an improved, streamlined webpage for users to obtain information about events at specific sitesManaged a monthly budget with Excel while purchasing supplies for the facility, office, and building, as well as staff ergo requests Microsoft/CBRE | Administrative Assistant/Mailroom Assistant, Reston VARecognized by staff and management for creating a positive atmosphere, consistently conveying an attitude of appreciation, enthusiasm, and integrityDetermined and executed cost and time efficient procedures and routes for shipment of supplies for conferences, events, and personal itemsGained expert knowledge in Microsoft programs, including Outlook, Excel, Word, and PowerPointCoordinated caterers and vendors to ensure event success and enforce facility policiesNational Association of Landscape Professionals | Database Coordinator, Herndon VA Developed policies and procedures with writing team for current and future employees Responsible for helping troubleshoot issues and identifying errors within iMIS to presenting possible solutions to my team Entered data in iMIS Database to track membership payments, renewals, test scores and upcoming tests for new and current members Created databases and spreadsheets that improved inventory management and reporting accuracy

Communicate: Communicated effectively and efficiently with teachers, student, and other staff about upcoming classesHandle Complaints: Worked with teacher and students who had problems with scheduling or other issues we could fix over the phone, in person, or by emailOrganize: Maintained a clean and organized work place, organized files of student information and teachers classesHelpful: Work together with a close team of teacher and other office staff

Record Data: Created and managed Excel spreadsheet, involving customer information, summer camps, group lessons, etc.Calculate Numbers: Used calculator and cash register to take and process payments for camps, lessons, merchandise, and fittingsOrder Goods/Supplies: Ordered and tracked office supplies and merchandise, as well as kept customers updated on custom ordersCommunicate: Communicated with staff, customers, and vendors in a effective and professional mannerCreativity: Created flyers and advertisement for golf club about upcoming sales and events