Dilly's Fish Co provides locally caught fish, shrimp, stone crab, and lobsters to SWFL!

Served people with a superb quality of service. Sea Salt was voted one of the top “Best Restaurants" in Naples Florida by New York post.Provided excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.Consistently exceeded sales goals by effectively managing sections and multi-tasking.

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.Qualify the clients’ specifications and wishes and suggest suitable travel packages or servicesOrganize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)Collect deposits and balancesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesHandle unforeseen problems and complaints and determine eligibility for money returnsAttend conferences to maintain familiarity with tourism trendsCreate and update electronic records of clientsMaintain relationships with key personsKeep financial statements and documentsUpdate all social media (Facebook, Twitter, Instagram, Pinterest) Create webpages and events using CVENT

Oversee and coordinate the day to day of the business. Plan, organize, train, and lead as a necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Prepared coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.Communicated additional meal requirements, allergies, dietary needs, and special requests to the chef for parties up to 500. Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Executed and managed successful charity events such as Red and White Thursday Night.Created a marketing plan to expand the company awareness. Mastered all aspects of back and front of the house including sauté, prep, and serving.

Scheduled and confirmed patient appointments. Kept patient billing and insurance up to date. Listened to customer complaints and handled them appropriately.

Trusted to operate the business alone while promptly completing customer’s orders. Checked in and organized all inventory orders valuing an average of $800.00. Provided great customer service to new and returning guests.

Gained product knowledge on various wines, beers, and mixed beverages. Held accountable for money transactions and guest accounts totaling an average of $1,000.00 per night.Excelled in a fast paced environment while maintaining a positive attitude.

Fulfilled customer’s orders in a knowledgeable manner. Trained new employees to use the Torex POS system. Provided customers with quick and accurate service.