Manage order process, address inventory levels, initiate invoice process for Robotics, IPS and Latin America. Manage the export process of the Latin American customer based which includes preparation and receipt of export documentation to insure timely delivery of goods. This includes container drop ships from Japan, Taiwan and China along with shipments from the USA.Professionally address all customer inquiries and requests via phone, email in both English and SpanishProactive collaboration with our sales, distribution and transportation teams to meet customer needs to achieve a positive customer outcome Anticipate customer needs and maintain high priority to customer satisfactionComplete order entry, provide inventory availability and shipping status on all customer orders

Demonstrated exceptional leadership performance in achieving expense/net income projections. Utilized management style in directing the Greek Fest committee along with 400 volunteers Implemented successful enhancements that generated additional revenueProvided primary leadership to more than 30 suppliers for the event, negotiated several price reductionsObtained all necessary permits at the local and state level to ensure proper compliance with all agencies.Our Fest is an annual event which requires a great deal of planning, implementation and coordination with suppliers, volunteers and Village personal.

International Sales Growth for 2017: 45%Proactively collaborated with the international sales team, procurement/purchasing, corporate logistics areas of True Value Manufacturing to achieve expected sales, growth and profitability goals. Managed forecasting and inventory levels on specialized product for international members to assure product availability at all Regional Distribution Centers.Identified specific member needs resulting in product growth.Managed export processing of all international member orders to assure timely shipment of goods, receipt of all export documentation to insure a smooth and timely transition of goods out of the countryInitiated and implemented changes which facilitated a quick turn around of all international member ordersConsistently offered a strong follow up along with ongoing building of relationships that exhibit a Can Do Attitude resulting in increase of salesProfessionally resolved all international member inquires and requests via phone/email in both English and Spanish

Consistent top performer in patient collections, accurate collection of all demographic, insurance information, pre-certification, medical necessity checksPerformed accurate patient scheduling for all radiology services at the offsite facilities and hospitalDeveloped a professional and collaborative working relationships with all medical officesA team player who is flexible, can multitask, maintains positive interaction with all departments to assure a successful patient outcomeFostered a professional and welcoming atmosphere for all patients and their representatives in both English and Spanish

Accomplished the development of new market segments for LG Lodging and Healthview Televisions and other products for the lodging, healthcare markets.Designed and established databases based on market segments, geographic locations. Created direct mail package to identify markets that result in sales.Efficiently handled and provided prompt response to all customers' requests and monitored sales results received through web site.Assisted in the development of web site

Consulting PositionPlanned, developed and executed a direct mail/telemarketing program to retail and foodservice customers for a new product introduction.Assisted in the development of overall objectives, targets, strategies for the program with key marketing and sales personnel at Sauces Unlimited.Initial program objectives of 25% sales success were met.

Increasing responsibilities in sales and direct marketing

Acted as liaison between Allendale and the Mexican Government Food Branches for the purpose of utilizing the concepts of dealing with agricultural futures.Conducted a 2 1/2 day meeting in Mexico City with growers, producers, manufacuturers, Mexican Agricultural Department to educate them in futures, import/export operations, sourcing product type, pricing along with efficient delivery systems.

Sold and developed corporate, professional organizations, educational institutions for transient and group business.

Coordinated and negociated contracts with American, European and Mexican Tour Operators in English and Spanish.In charge of all group reservations for 8 hotels.Developed and translated promotional sales materials and brouchers in English and Spanish.