Alexandra Reyes Email & Phone Number

Las Vegas, Nv, Us

United States

• Confer with customers to provide information about stocks and crypto orders. • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Built a strong working knowledge of Robinhood’s standard operating procedures and protocols.• Continually seek to promote the mission and brand of the company by providing excellent customer service with an average of 97% in quality assessment.• Ask probing questions to determine service needs and accurately input information into electronic systems such as Salesforce & Confluence.• Collaborate with the Human Resources Assistant to design marketing materials for recruitment activities.• Selected to be part of the event planning committee to encourage team bonding and increase employee recognition opportunities.

Las Vegas, Nevada, United States

• Collaborated with the CEO to develop a brand portfolio and the marketing strategy of the company. • Managed a customer relationship management database of 6000+ clients, and a credit repair program of 200+ clients. • Created listings on CoStar and Loopnet, and advertisements on social media outlets.• Created marketing content for social media outlets and assisted agents with building their social media presence.

Cedar City, Utah

• Oversaw donation records and logged service data into case management software.• Acted as the primary liaison between key partners and CCS to facilitate execution of sponsorship agreement.

Cedar City, Utah

• Created informative materials to target minority groups in the area.• Translated a wide variety of documents from English to Spanish.• Developed a strategic plan to infiltrate the Hispanic community in Cedar City, UT utilizing the Fuerza Unida Framework.

• Collaborate with the chapter President to ensure the growth and success of the chapter, manage NSCS signature programs and to ensure compliance with all campus and national regulations and deadlines.• Oversaw planning of the induction convocation and other membership recruitment activities.• Contributed to the professional growth of our members through leadership seminars, philanthropic activities, and tutoring sessions. • Initiated collaboration between other groups/organizations on campus and secured speakers for meetings, events and other activities.• Developed relationships with chapter members to promote effective communication throughout officer selection processes.• Contributed to leadership efforts resulting in the following awards: Silver Star Status (2018), Gold Star Status (2019), and Most Improved Chapter (2019).

Cedar City, Utah, United States

• Assisted in the planning and execution of a large variety of activities, programs, and cultural events designed to engage SUU's international and domestic students.• Received incoming international students for orientation, provided tours of campus, checked students into housing, and assisted students with assimilating into a new environment.

Cedar City, Utah

• Developed reputation for prompt, efficient service with high level of accuracy.• Operate GILBARCO cash register, handling 1,500 dollars worth of transactions on average daily

North Las Vegas, Nevada

• Assisted in content development for events, drafting and distributing promotional materials.• Contracted vendors, venue, and stakeholders as directed and in a professional manner.• Collaborated with multiple partner contacts and/or their agencies to coordinate office appearances at events across the Las Vegas Valley.• Managed events while ensuring they were produced on time and on budget; drive effective, and efficient.• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, and proposaldevelopment for various events.

Kept an organized and detailed account of chapter activities, consistently updated ChapterChecklist and monitored STAR Status progress.Responsibilities: •Report chapter activities and member involvement to the national office, in accordancewith the STAR Program•Ensure that the chapter meets minimum STAR requirements•Maintain records for a member tracking/rewards program •Distribute all information about national opportunities to members and officer board•Provides national office with relevant documents, photographs, etc•Communicate with Member Engagement Representative regarding STAR StatusStanding

Las Vegas, Nevada

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: International Student Ambassadors, National Society of Collegiate Scholars

Bachelor'S Degree, Business Administration And Management, General

Study abroad in Murcia, Spain from January 2019-June 2019 • Learned to establish rapport quickly with individuals in an unfamiliar.