Alexandra Lussier

Alexandra Lussier Email and Phone Number

VP, Client and Employee Engagement @ LionShare, Inc.
Lansing, KS, US
Alexandra Lussier's Location
Lansing, Kansas, United States, United States
Alexandra Lussier's Contact Details

Alexandra Lussier work email

Alexandra Lussier personal email

n/a
About Alexandra Lussier

Resourceful, innovative professional with 20 years of experience in strategic planning, project management, data analytics, presentation delivery, market research and execution. Skilled in developing customer experience and employee engagement measurement programs. Expertise in motivating people to reach their full potential and initiating projects and programs that boost efficiency, productivity, and quality of work. Recognized for exceptional skills in business development, coaching, mentoring, training and achieving results.

Alexandra Lussier's Current Company Details
LionShare, Inc.

Lionshare, Inc.

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VP, Client and Employee Engagement
Lansing, KS, US
Website:
lionsharemarketing.com
Employees:
43
Alexandra Lussier Work Experience Details
  • Lionshare, Inc.
    Vp, Client And Employee Engagement
    Lionshare, Inc.
    Lansing, Ks, Us
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  • Lionshare, Inc.
    Director Of Client Services
    Lionshare, Inc. Oct 2019 - Present
    View
  • Smg - Service Management Group
    Director, Client Insights
    Smg - Service Management Group Aug 2016 - May 2019
    Kansas City, Missouri
    • As member of the leadership team, drove client portfolio growth, profitability and retention with omni-channel customer experience research programs• Negotiated multi-year renewals across the portfolio, driving increased revenue and retention• In additional to leading a cross-functional team, drove process efficiencies for the Growth division
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  • Service Management Group
    Sr. Project Manager
    Service Management Group Feb 2014 - Aug 2016
    Kansas City, Missouri Area
    • Established relationships with executives by understanding the client’s business and needs, while determining strategic program goals • Managed and developed a team of Account Managers, Account Analysts, Solutions Analysts and Research Analysts• Partnered with internal Training Cadre to develop role-based onboard training as well as continuous education modules
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  • Service Management Group
    Project Manager
    Service Management Group Sep 2010 - Jan 2014
    • Managed Customer Experience measurement programs for multi-unit organizations in the grocery, retail, restaurant and healthcare industries • Developed and delivered actionable insights via in-person presentations to cross-department executive teams, including c-suite
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  • Strategicone
    Director Of Strategic Initiatives
    Strategicone 2006 - 2009
    • As a member of the corporate management team, oversee all strategic recommendations and tactical execution plans developed by the Account Management Team.• Manage the development of internal initiatives designed to improve the business and set the stage for future growth.• Improve value-driven service offerings and communications targeting financial decision makers.• Designed internal information system used to manage and monitor business performance indicators such as client profitability and resource planning for project execution.
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  • Strategicone
    Client Services Team Manager
    Strategicone 2003 - 2006
    • Managed the Account Management and Marketing Analyst Teams.• Implemented internal process development to create increased team efficiencies.• Created programs to improve job satisfaction and team member retention.
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  • Strategicone
    Marketing Analyst Team Lead
    Strategicone 2002 - 2003
    • Integrated advanced analytical techniques such as predictive modeling, analytical clustering, and communication performance analysis.• Directed the improvement in ROI of constituent renewal programs for clients.
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  • Strategicone
    Sr. Marketing Analyst
    Strategicone 2001 - 2002
    • Designed and developed new reporting tools used to measure client KPIs.• Executed pre-churn marketing strategies by using a logistic model to identify constituents at risk of churning.
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  • Strategicone
    Sr. Account Executive
    Strategicone 2000 - 2001
    • Maintained key client relationships.• Oversaw the relationship management of Account Executives.
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  • Strategicone
    Account Executive
    Strategicone 1999 - 2000
    View
  • Strategicone
    Asst. Account Executive
    Strategicone 1998 - 1999
    View

Alexandra Lussier Education Details

Frequently Asked Questions about Alexandra Lussier

What company does Alexandra Lussier work for?

Alexandra Lussier works for Lionshare, Inc.

What is Alexandra Lussier's role at the current company?

Alexandra Lussier's current role is VP, Client and Employee Engagement.

What is Alexandra Lussier's email address?

Alexandra Lussier's email address is al****@****ing.com

What schools did Alexandra Lussier attend?

Alexandra Lussier attended The University Of Kansas, The University Of Kansas.

Who are Alexandra Lussier's colleagues?

Alexandra Lussier's colleagues are Barbara Tantum, Daniel Quinn, Jonathan Goetz, Lisa Pounds, Jason Jerome, Amber Miller, Brian Tubbs.

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