Alexandre C.
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Alexandre C. Email & Phone Number

Senior Customer Success Manager - Strategic Accounts EMEA at Darktrace
Location: Greater Paris Metropolitan Region, France, France 8 work roles 3 schools
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Current company
Role
Senior Customer Success Manager - Strategic Accounts EMEA
Location
Greater Paris Metropolitan Region, France, France
Company size

Who is Alexandre C.? Overview

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Alexandre C. is listed as Senior Customer Success Manager - Strategic Accounts EMEA at Darktrace, a company with 2567 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a matched LinkedIn profile for Alexandre C..

Alexandre C. previously worked as Senior Customer Success Manager - Strategic Accounts at Darktrace and Customer Success Manager - Strategic Accounts at Darktrace. Alexandre C. holds Master 2 Programme Grande Ecole - Co-Op Program 1 Year - Project Management & Digital Marketing, Marketing/Marketing Management, General, Global Gpa 3.6/4 from Skema Business School.

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Darktrace

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Profile bio

About Alexandre C.

Working for 5 years in Customer Success / CS related roles [SaaS] in global companies / startup

Current workplace

Alexandre C.'s current company

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Darktrace
Darktrace
Senior Customer Success Manager - Strategic Accounts EMEA
Île-de-France, France
Website
Employees
2567
AeroLeads page
8 roles

Alexandre C. work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager - Strategic Accounts Emea

Île-de-France, France

Senior Customer Success Manager - Strategic Accounts

Current

Paris, Île-de-France, France

Sep 2024 - Present

Customer Success Manager - Strategic Accounts

Darktrace's mission is to free the world from cyber disruption. Its Al technology is relied on by over 8,100 customers worldwide to prevent, detect, and respond to cyber-attacks.Headquartered in Cambridge, UK, the company has 2,200 employees and over 30 offices worldwide.Darktrace was named one of TIME magazine's 'Most Influential Companies' for.

Feb 2023 - Sep 2024

Customer Success Manager

París, Isla De Francia, Francia

  • Responsibilities
  • Delivering the value of the solution in being the operational coordinator between media agencies/customers and the data providers/platforms they work with accross every aspect of their media strategy.The end objective.
  • Reporting the health of each of my accounts through… Show more Responsibilities
  • Reporting the health of each of my accounts through Salesforce and other internal CSM team dashboards
  • Interacting with product management and the tech team to answer the needs / tackle with the technical issues encountered by my clients
  • Working on key presentation supports for the sales team in order to close deals with media agencies or directly with customersSome key factsThe product portfolio I managed was comprised of 2 modules:
Jul 2021 - Jan 2023

Analytic Consultant - Datasharing And O.S.A. Solutions

Paris Area, France

  • Responsibilities
  • Assisting manufacturers in leveraging point of sales data (sell outs, stocks...) in every aspect of their commercialization strategy (innovations and switches, promotions, setting up the route for tactical field.
  • Guiding manufacturers through each stage of the collaborative process with retailers (putting forward close cooperation between manufacturer's commercial and supply teams and retailer's point of sales networks.
  • Guiding manufacturers through each stage of the collaborative process with retailers (putting forward close cooperation between manufacturer's commercial and supply teams and retailer's point of sales networks.
  • Interacting with product support teams to answer the needs / tackle with the technical issues encountered by my clients
  • Working on key presentation supports for Datasharing and O.S.A. solutions' upper commercial management in the context of global pre-sales projectsSome key factsThe products' portfolio I manage was comprised of 2 web.
Oct 2018 - Jul 2021

Junior Brand Manager Cross-Category

Paris, Asnières-sur-Seine, France

  • Responsibilities
  • Providing assortment recommendations and decision-making supports for the key account management team
  • Sales force tools creation, promotional material development and setting up brand activation campaigns
  • Monitoring the performance of SCJ brands and products in their respective markets and segments
  • Following equity & pricing budgets and vendors payment; management and coordination of product and logistical dataSome key facts I took part to… Show more Responsibilities
  • Following equity & pricing budgets and vendors payment; management and coordination of product and logistical dataSome key facts I took part to the launch of the Autan® brand in BelgiumI handled more than 90 projects.
Jul 2017 - Jul 2018

Assistant Brand Manager Gum & Candy

Mechelen, Belgium

  • Responsibilities
  • Developing Point Of Sales material and strategic presentation supports for the key account management team.
  • Managing our products’ visuals and information for e-commerce; updating the stimorol.be website tree mapping structure
  • Reporting the performance of our products and platforms to the Senior Brand Manager Gum & Candy Benelux
  • Setting up and following up our merchandising campaigns for the launch of the Stimorol® MAX rangeSome key facts I… Show more Responsibilities
  • Setting up and following up our merchandising campaigns for the launch of the Stimorol® MAX rangeSome key facts I set up 4 waves of "degustaties"operations regrouping more than 6.000 P.O.S materials and 9 mio samples I.
Jan 2017 - Jun 2017

Assistant Customer Department Manager

Paris, La Défense, France

  • Responsibilities
  • Answering Allianz France loyalty program's after-sales queries (dealing with an average of 30 queries/day)
  • Interacting with partner companies; following-up with the distribution networks representatives (franchised+integrated)
  • Reporting the performance of our offers to the loyalty program project manager and customer department director
  • Analyzing and summarizing data collected from business intelligence dashboards and customer surveysMarket covered… Show more Responsibilities
  • Analyzing and summarizing data collected from business intelligence dashboards and customer surveysMarket covered: France Program I worked on: Fid’AllianzSkills +Project Management+Analytics with Excel (Pivot.
May 2016 - Nov 2016
Team & coworkers

Colleagues at Darktrace

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3 education records

Alexandre C. education

Master 2 Programme Grande Ecole - Co-Op Program 1 Year - Project Management & Digital Marketing, Marketing/Marketing Management, General, Global Gpa 3.6/4

Stephen J.R. Smith School Of Business, Commerce Program

Activities and Societies: Volleyball at Intermural Leagues University Exchange

Economics

Lycée Sainte Croix De Neuilly

Two-year intensive preparation for competitive entrance exams to the top French business schools

FAQ

Frequently asked questions about Alexandre C.

Quick answers generated from the profile data available on this page.

What company does Alexandre C. work for?

Alexandre C. works for Darktrace.

What is Alexandre C.'s role at Darktrace?

Alexandre C. is listed as Senior Customer Success Manager - Strategic Accounts EMEA at Darktrace.

Where is Alexandre C. based?

Alexandre C. is based in Greater Paris Metropolitan Region, France, France while working with Darktrace.

What companies has Alexandre C. worked for?

Alexandre C. has worked for Darktrace, Kairos Fire, Nielseniq, Sc Johnson, and Mondelēz International.

Who are Alexandre C.'s colleagues at Darktrace?

Alexandre C.'s colleagues at Darktrace include Mirza Baig, Bryant Chang, Zhenxi Ong John, Adam Aponte, and Victoria Slemp (Hickom).

How can I contact Alexandre C.?

You can use AeroLeads to view verified contact signals for Alexandre C. at Darktrace, including work email, phone, and LinkedIn data when available.

What schools did Alexandre C. attend?

Alexandre C. holds Master 2 Programme Grande Ecole - Co-Op Program 1 Year - Project Management & Digital Marketing, Marketing/Marketing Management, General, Global Gpa 3.6/4 from Skema Business School.

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