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Alexandre Chenot Email & Phone Number

Responsable Voix and Contactabilité Client at Fnac Darty
Location: Joinville-le-Pont, Île-de-France, France 6 work roles 6 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Fnac Darty
Role
Responsable Voix and Contactabilité Client
Location
Joinville-le-Pont, Île-de-France, France
Company size
19955 employees

Who is Alexandre Chenot? Overview

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Quick answer

Alexandre Chenot is listed as Responsable Voix and Contactabilité Client at Fnac Darty, a company with 19955 employees, based in Joinville-le-Pont, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Alexandre Chenot.

Alexandre Chenot previously worked as Chef de projet Expérience Client at Fnac Darty and Chef de Projet et d'étude de la Relation Client Darty at Fnac Darty. Alexandre Chenot holds Master 2 (M2), Marketing Stratégique from Inseec Grande Ecole.

Company email context

Email format at Fnac Darty

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Fnac Darty

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Profile bio

About Alexandre Chenot

Alexandre Chenot is a Responsable Voix and Contactabilité Client at Fnac Darty. Colleagues describe them as "Alexandre a une vision client très professionnelle. Toujours porté sur la satisfaction client il sait mettre en place les outils nécessaires au pilotage, mais aussi nous apporter de la nouveauté chaque année. Très à l écoute, c est un grand plaisir de travailler avec Alexandre." and "Alexandre est le collègue idéal : curieux, toujours à l écoute , patient.. il en a passé du temps à m expliquer ses indicateurs 😂. C est un réel bonheur de travailler avec lui! "

Current workplace

Alexandre Chenot's current company

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Fnac Darty
Fnac Darty
Responsable Voix and Contactabilité Client
Joinville-le-Pont, FR
Website
fnacdarty.com
Employees
19955
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6 roles

Alexandre Chenot work experience

A career timeline built from the work history available for this profile.

Responsable Voix And Contactabilité Client

Fnac Darty

Joinville-le-Pont, FR

Chef De Projet Expérience Client

Current
Fnac Darty

Paris

* Refonte du dispositif d’écoute de la voix client (Qualtrics)* Amélioration de la E-réputation des enseignes Fnac (+45%) et Darty (+10%)* Développement de la culture client* Conquête & Fidélisation* Diminution des irritants clients via le déploiement de prévenances clients

Sep 2022 - Present

Chef De Projet Et D'Étude De La Relation Client Darty

Fnac Darty

* Déploiement d'un programme d'animation pour l'amélioration des performances locales* Création d'un outils d'analyse de la satisfaction client adapté à chaque métier de l'entreprise* Développement de la E-réputation Darty* Management partiel des équipes du Service Consommateur Darty* Création d'un programme "Elu Satisfaction Client" visant à récompenser.

Sep 2016 - Sep 2022

Commercial Btob

Le Groupe La Poste

Région De Créteil, France

* Ventes de services aux entreprises * Développement du portefeuille client & optimisation des zones de prospections

Oct 2015 - Sep 2016

Responsable De Magasin

Video Futur Entertainment Group

Brunoy

* Gestion d'un point de vente* Développement commerciale et marketing (Partenariats locaux, Streetmarketing, Ecoute de la voix client)* Recrutement & Formation de nouveaux arrivants* Ventes d'abonnements et services* Analyse et suivi des résultats se traduisant par une hausse du parc client et de sa récurrence

Mar 2012 - Jul 2015

Vendeur

Sfr

Boussy Saint Antoine

* Vente de produits et services* Inventaires de stocks * Réaménagement rayons* Analyse et suivi des volumes de ventes

Jul 2011 - Sep 2011
Team & coworkers

Colleagues at Fnac Darty

Other employees you can reach at fnacdarty.com. View company contacts for 19955 employees →

JA Jean-Michel Abiven Jean-Michel Abiven Colleague at Fnac DartyFrance, France View → FD Florian Dufief Florian Dufief Colleague at Fnac DartyVilleneuve-d’Ascq, Hauts-de-France, France, France View → DM Davina Mabiala Davina Mabiala Colleague at Fnac DartyParis, Île-de-France, France, France View → HO Hafida Ouali Hafida Ouali Colleague at Fnac DartyParis, Île-de-France, France, France View → TC Tany Cerezo Tany Cerezo Colleague at Fnac DartyParis, Île-de-France, France, France View → MN Marianna Noya Marianna Noya Colleague at Fnac DartyMadrid, Community Of Madrid, Spain, Spain View → CB Catherine Baudry Catherine Baudry Colleague at Fnac DartyIvry-sur-Seine, Île-de-France, France, France View → DP David Pereira David Pereira Colleague at Fnac DartyGreater Paris Metropolitan Region, France View → EF Estelle Fayot Estelle Fayot Colleague at Fnac DartyTassin-la-Demi-Lune, Auvergne-Rhône-Alpes, France, France View → SA Simon Alixant Simon Alixant Colleague at Fnac DartyGreater Paris Metropolitan Region, France View →
6 education records

Alexandre Chenot education

Master 2 (M2), Marketing Stratégique

Inseec Grande Ecole

Diriger et piloter son entreprise La décision en Marketing stratégique Pilotage stratégique de la cible La création de valeur La.

Master, Management

Kedge Business School

La RSE Mieux se connaître et développer son leadership Manager et accompagner ses collaborateurs Être acteur de l’excellence client.

Bts, Management Des Unités Commerciales, 20/20 Aux Deux Oraux

Itis Formation

Baccalauréat, Scientifique

Lycée Talma

option physique/chimie

FAQ

Frequently asked questions about Alexandre Chenot

Quick answers generated from the profile data available on this page.

What company does Alexandre Chenot work for?

Alexandre Chenot works for Fnac Darty.

What is Alexandre Chenot's role at Fnac Darty?

Alexandre Chenot is listed as Responsable Voix and Contactabilité Client at Fnac Darty.

Where is Alexandre Chenot based?

Alexandre Chenot is based in Joinville-le-Pont, Île-de-France, France while working with Fnac Darty.

What companies has Alexandre Chenot worked for?

Alexandre Chenot has worked for Fnac Darty, Le Groupe La Poste, Video Futur Entertainment Group, and Sfr.

Who are Alexandre Chenot's colleagues at Fnac Darty?

Alexandre Chenot's colleagues at Fnac Darty include Jean-Michel Abiven, Florian Dufief, Davina Mabiala, Hafida Ouali, and Tany Cerezo.

How can I contact Alexandre Chenot?

You can use AeroLeads to view verified contact signals for Alexandre Chenot at Fnac Darty, including work email, phone, and LinkedIn data when available.

What schools did Alexandre Chenot attend?

Alexandre Chenot holds Master 2 (M2), Marketing Stratégique from Inseec Grande Ecole.

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