Ecommerce Operations Support Team Leader
Current
Jun 2024 - Present
AeroLeads people directory · profile
Alexandre Malor Email & Phone Number
Ecommerce Operations Support Team Leader chez Lyreco Group
at
Lyreco Group
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Ecommerce Operations Support Team Leader chez Lyreco Group
Location
Greater Lille Metropolitan Area, France, France
Company size
Who is Alexandre Malor? Overview
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Quick answer
Alexandre Malor is listed as Ecommerce Operations Support Team Leader chez Lyreco Group at Lyreco Group, a company with 3921 employees, based in Greater Lille Metropolitan Area, France, France. AeroLeads shows a matched LinkedIn profile for Alexandre Malor.
Alexandre Malor previously worked as Ecommerce Operations Support Team Leader at Lyreco Group and FUNCTIONAL APPLICATION SUPPORT ANALYST at Lyreco Group. Alexandre Malor holds Bts Assistant De Gestion Pme Pmi from Tertia 3000.
Company email context
Email format at Lyreco Group
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Lyreco Group
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Profile bio
About Alexandre Malor
SERVICE CLIENTS ET RECOUVREMENT : 16 Années d'expériences chez LYRECOJ'ai intégré la société LYRECO en 2000 dans le cadre d'un emploi saisonnier.Ensuite l'aventure s'est poursuivie par le biais d'un BTS Assistant de Gestion PME-PMI en alternance au sein du service DSC (Gestion des Litige clients).Puis j'ai continué mon début de carrière en CDD toujours au sein du service DSC (qui fusionnera ensuite avec la Hot Line Vendeurs.) avec une embauche en Avril 2004.En 2008 j'ai rejoint le département Finance et plus précisément le service Recouvrement.J'ai eu la chance d'être élu VLP en 2012 ce qui a été pour moi un grand signe de reconnaissance de la part de mes collaborateurs.Aujourd'hui je vie un changement de cap dans mon parcours en rejoignant la DSI et le service support.C'est un nouveau challenge pour moi et l'opportunité d'apprendre un nouveau métier.
Listed skills include Service Client.
Current workplace
Alexandre Malor's current company
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Lyreco Group
6 roles · 26 years
Alexandre Malor work experience
A career timeline built from the work history available for this profile.
Functional Application Support Analyst
* Interventions sur les outils du site international (Webshop, Webshop mobile,...)* Analyses et Tests des outils commerciaux sur tout support * Gestion et communication des incidents majeurs du Groupe * Implication dans les différents projets informatiques * Rédaction de la documentation équipe (Fiches Incidents) et formation des nouveaux arrivants *.
Aug 2017 - Jun 2024
Gestionnaire Recouvrement Corporate
Gestion du portefeuille Grands comptes (Comptes Nationaux).Agrégats 2015: 15 000 Comptes actifs334 GroupesCA annuel: 75 M€Echu moyen: 250K€ (1,75%)DSO: 53,6 Jrs - Assurer le recouvrement sur les comptes/ groupes en situation de retard de paiement. - Piloter la suspension des livraisons et le transfert au contentieux. - Identifier les causes du retard et.
Oct 2008 - Jul 2017
Conseiller Grands Comptes Au Département Hot Line Vendeur
- Conseil et Assistance auprès de la force de vente: Prise de commandes, rôle de conseil et d’orientation vers les différents services support, échanges d informations sur le fichier clients. - Gestion du fichier clients: Créations et modifications de comptes, paramétrage hiérarchies. - Gestion des litiges: Avoir, refacturations, identification et analyse.
2007 - 2008
~1 yr
Conseiller Field Au Département Suivi Clients
- Gestion, analyse et résolution de litige facturation.- Optimisation et suivi des process: Identifier les dysfonctionnements et apporter les corrections, être force de proposition pour améliorer les procédures.
2003 - 2006
~3 yrs
Assistant De Gestion (Bts En Alternance)
- Amélioration des process, Suivi statistiques, Gestion des litiges.- Mise en place de projet dans le cadre de mes études.
2000 - 2002
~2 yrs
Team & coworkers
Colleagues at Lyreco Group
Other employees you can reach at lyreco.com. View company contacts for 3921 employees →
SF
Siti Farah Syahirah Binti Amran
Colleague at Lyreco GroupJohor Baharu, Johore, Malaysia, Malaysia
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AP
Anneke Paul
Colleague at Lyreco GroupGreater Brisbane Area, Australia
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MZ
Mursal Zarvarie
Colleague at Lyreco GroupKölln-Reisiek, Schleswig-Holstein, Germany, Germany
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BH
Birgit Heidinger
Colleague at Lyreco GroupEbergassing, Lower Austria, Austria, Austria
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MB
Mélanie Baud'Huin
Colleague at Lyreco GroupGreater Lille Metropolitan Area, France
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AF
Agnieszka Frankowska
Colleague at Lyreco GroupPoland, Poland
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WC
Winnie Chun
Colleague at Lyreco GroupSingapore, Singapore
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JL
Jakub Lewandowski
Colleague at Lyreco GroupTczew Gmina, Pomorskie, Poland, Poland
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BS
Ben Stocks
Colleague at Lyreco GroupTelford, England, United Kingdom, United Kingdom
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JH
Julia Habegger-Markowska
Colleague at Lyreco GroupGdansk Metropolitan Area, Poland
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Siti Farah Syahirah Binti Amran
Colleague at Lyreco GroupJohor Baharu, Johore, Malaysia, Malaysia
View →
AP
Anneke Paul
Colleague at Lyreco GroupGreater Brisbane Area, Australia
View →
MZ
Mursal Zarvarie
Colleague at Lyreco GroupKölln-Reisiek, Schleswig-Holstein, Germany, Germany
View →
BH
Birgit Heidinger
Colleague at Lyreco GroupEbergassing, Lower Austria, Austria, Austria
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MB
Mélanie Baud'Huin
Colleague at Lyreco GroupGreater Lille Metropolitan Area, France
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AF
Agnieszka Frankowska
Colleague at Lyreco GroupPoland, Poland
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WC
Winnie Chun
Colleague at Lyreco GroupSingapore, Singapore
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JL
Jakub Lewandowski
Colleague at Lyreco GroupTczew Gmina, Pomorskie, Poland, Poland
View →
BS
Ben Stocks
Colleague at Lyreco GroupTelford, England, United Kingdom, United Kingdom
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JH
Julia Habegger-Markowska
Colleague at Lyreco GroupGdansk Metropolitan Area, Poland
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2 education records
Alexandre Malor education
Bts Assistant De Gestion Pme Pmi
Tertia 3000
Baccalauréat, Bac Stt Comptabilité Gestion
Lycée Charles Deulin, Conde Sur L'Escaut
FAQ
Frequently asked questions about Alexandre Malor
Quick answers generated from the profile data available on this page.
What company does Alexandre Malor work for?
Alexandre Malor works for Lyreco Group.
What is Alexandre Malor's role at Lyreco Group?
Alexandre Malor is listed as Ecommerce Operations Support Team Leader chez Lyreco Group at Lyreco Group.
Where is Alexandre Malor based?
Alexandre Malor is based in Greater Lille Metropolitan Area, France, France while working with Lyreco Group.
What companies has Alexandre Malor worked for?
Alexandre Malor has worked for Lyreco Group and Lyreco France.
Who are Alexandre Malor's colleagues at Lyreco Group?
Alexandre Malor's colleagues at Lyreco Group include Siti Farah Syahirah Binti Amran, Anneke Paul, Mursal Zarvarie, Birgit Heidinger, and Mélanie Baud'Huin.
How can I contact Alexandre Malor?
You can use AeroLeads to view verified contact signals for Alexandre Malor at Lyreco Group, including work email, phone, and LinkedIn data when available.
What schools did Alexandre Malor attend?
Alexandre Malor holds Bts Assistant De Gestion Pme Pmi from Tertia 3000.
What skills is Alexandre Malor known for?
Alexandre Malor is listed with skills including Service Client.
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