- Define the guidelines, roadmaps and Pricing for new vehicles (List Price, VME and FME)- Supervises the product pricing & revenue strategy (competitiveness, channel mix, volumes, prices, leasing, customers behavior, market evolutions)- Monitors the related KPIs, in order to ensure profitability throughout the customer Lifecycle- Project scope (Captur, Arkana, Megane ICE, Megane EV, Scenic EV and new ones...)- Certified Pricing Professional (CPP) by PPS

- Implementation of a new process management structure at the Quality and Customer Satisfaction Division : new process mapping, a DQSC process communication platform for the entire company, a maturity process KPI based on ISO9001 requirements- Product Owner in Agile projects : cross-functional projects

- Plan, perform and report the audits of the Quality Management System ISO9001 (vehicles and powertrain plants, engineering and logistics centers) in Europe and South America : Global satisfaction rating 9,5/10- Plan, perform and report the audits on regulatory compliance within the engineering division

- Process Improvement project coordinated looking to reduce the time of analysis through RoadMap, Benchmarking, Standards review and client returns : Time reduced in 60%.- New KPIs implementation: Milestones follow-up, Customer Satisfaction Survey rating, Action Plans Follow-up : Improving the quality approach.- Management of DMAIC analysis (Six Sigma) : Green Belt certified

- Implementation of new process and new KPI implementation in the Engineering Quality Management System for Americas region : Maturity Index, Process Review Conformity and Customer Satisfaction Survey rating.- Reporting the quality results of the QMS management

- Managing the quality assurance for the new powertrain projects to the South America : risk management, client approach, making respect the quality requirements, the quality targets and regulatory issues) - In accordance to the quality audit surveys results (TGW, K‰), the customer satisfaction level of the powertrains was increased in 31% between 2014 and 2017

- Coordinating cross-functional projects looking for improve the client satisfaction level  regroupping different sources of customer complaints (Media, Press, Legal, CSS, dealers, plants) and creating a common database in order to avoid dupplicated actions- Window person to the Quality Division in Mercosur along the ISO9001 certifications in South America  Requirements review and performance evaluation of assigned auditors - Coordinating the Quality School implementation in Brazil … Show more - Coordinating cross-functional projects looking for improve the client satisfaction level  regroupping different sources of customer complaints (Media, Press, Legal, CSS, dealers, plants) and creating a common database in order to avoid dupplicated actions- Window person to the Quality Division in Mercosur along the ISO9001 certifications in South America  Requirements review and performance evaluation of assigned auditors - Coordinating the Quality School implementation in Brazil  Creating the quality core skills list, identifying the local accredited trainer for each one Show less

- Managing the supply chain work team : 10 peoples for 8 months - Coordinating the customer relation service : we defined a new target to respond the most important clients in 24hs in accordance to the new organizational changes. - Evaluating, developing and approving the outsourcing partners in common with engineering division : 3 new were approved in 6 months.

- Providing administrative support to Manufacture Management and quality reporting : KPI’s Follow-up, process improvements analysis (Kaizen), CAPEX plans, procedures review and action plans management - New KPI implementation to improve the process accuracy : OEE (Overall Equipment Effectiveness) indicator allowed to identify the losses and increase the injection molding capacity in 35%.- Manufacturing project analysis : impacts evaluation for new products, machines and tooling.-… Show more - Providing administrative support to Manufacture Management and quality reporting : KPI’s Follow-up, process improvements analysis (Kaizen), CAPEX plans, procedures review and action plans management - New KPI implementation to improve the process accuracy : OEE (Overall Equipment Effectiveness) indicator allowed to identify the losses and increase the injection molding capacity in 35%.- Manufacturing project analysis : impacts evaluation for new products, machines and tooling.- Internal auditor : Plan, perform and report the audits of the Quality Management System in accordance to the standards ISO9001 / SA8000 / ISO14000.- Internal GMP auditor Show less