Alexandre Muzulão Email & Phone Number

Maringá, Pr, Br

Maringá, Paraná, Brasil

Maringá, Paraná, Brasil

I led the squad focused on product retention, identifying gaps and areas for improvement to ensure the product remains attractive to users while also increasing performance and engagement.- Product Management- Prioritization- Discovery- User Story Composition- Estimation and Planning- UX Research- UX Writing- User Interviews- Data Analysis- OKR Tracking- NPS and CSAT Surveys- Go-to-Market Strategy

Cuiabá, Mato Grosso, Brasil

My primary role was to align the strategic vision of the company’s executives with market needs and user feedback. Leading the product team, we were responsible for the conception, development, and launch of new features, products, and improvements to the platforms for Students, Teachers, and the Brazilian Bar Association (OAB).Product ManagementMarket ResearchCompetitor AnalysisRoadmap DefinitionPrioritizationDiscoveryUX ResearchDesign SprintPersonal Development Plan (PDP) DevelopmentUser InterviewsIndividual MentorshipsData AnalysisOKR Definition and TrackingNPS and CSAT SurveysOperational Results PresentationThis experience allowed me to enhance my skills in leading multidisciplinary teams, strategic management, and leveraging analytical tools to support decision-making. Additionally, I gained a deeper understanding of user needs and the importance of aligning company goals with market expectations.

Maringá, Paraná, Brasil

I developed a leadership role as a Manager of Squads in the Tribe, where I was responsible for overseeing multiple projects comprehensively, managing a total of 18 people. My primary focus was to ensure effective control from the scope of work of each team member to the delivery of features and the monthly billing of projects with clients.Utilizing agile methodologies such as Scrum and Kanban, I led Squads composed of Analysts, Designers, Developers, Quality Assurance, and Scrum Masters, coordinating their activities and ensuring deadlines and delivery goals were met.- Project Management- Roadmap Development and Presentation- Trello, Jira, and RedMine- Client Relationship Management- Project Budget Approval- Project Billing Submission- Project Financial Health KPIs- ClickData- People Management- Conducting Hiring Processes- Conducting Mentorships- Creation and Implementation of Personal Development Plans (PDP)- Employee Terminations- Squad Budget Management- Performance Evaluation- Team KPIs Monitoring- OKR Development- Employee PromotionsProjects:- RedeFlex Digital Account (Maintenance, Onboarding, and Pix)- RedeFlex BackOffice (Maintenance)- RedeFlex RFM (Maintenance)- Roit Company- Inflor Forest- Ânima Educação - Life and Career (Maintenance)- Mondonex (Technology Migration)- Beyoun - SkinIDIn this role, I developed strong skills in project management, coordinating multidisciplinary teams, and ensuring client satisfaction. My experience with agile methodologies and success in orchestrating deliveries allowed me to achieve positive results in each project.

Maringá, Paraná, Brasil

In my role as the person responsible for PlugNotas, I played a key role in client onboarding and understanding their needs to provide customized solutions and help them achieve quality software for their market using our product.During this process, I established strong relationships with clients, conducted detailed requirements gathering, and collaborated with their teams to ensure an effective implementation and a satisfying experience. My goal was to ensure that our clients derived the maximum value from the product, meeting their specific expectations and needs.- Customer Success Metrics- API Implementation- Swagger- Postman- NodeJS- Prioritization- Roadmap- Client Relationship ManagementThis experience allowed me to develop strong skills in project management, customer service, and understanding market demands. Additionally, I enhanced my ability to provide customized and adaptable solutions, ensuring customer satisfaction and project success.

Maringa

During this opportunity, I had the experience of working on various projects with different technologies. Regarding Delphi, I was responsible for maintaining the NFS-e component, as well as developing test routines and implementing a continuous integration and delivery flow with Jenkins and FinalBuilder.- Delphi Development- Test Development- Mock Server Maintenance- Deployment Automation with Jenkins CI/CD- FinalBuilder for DLL and ActiveX Compilation- Scrum- DUnit and JUnit for Testing- SQL and MongoDB- AWS Cloud Solution- PostgreSQL- Atlas MongoDBI also participated in projects involving the use of Node.js, where I worked with testing using JUnit, in addition to managing SQL and MongoDB databases.Furthermore, I provided support to the DevOps team, assisting in the monitoring and scalability of machines hosted on AWS.

Maringá E Região, Brasil

I collaborated with a team of two other developers on a quality project aimed at migrating repositories from SVN to GitLab, as well as replacing product builds from Jenkins with GitLab.During the project, I actively participated in the reconstruction and refactoring of tests, using mocking with Node.js. This initiative led to significant improvements in the efficiency and reliability of the tests.Additionally, we were responsible for creating a CI/CD pipeline to run the tests and generate compiled binaries based on the test results. This approach provided more efficient continuous integration and more reliable continuous delivery of the products.- Quality Assurance Software- Refactoring Roadmap and Prioritization- SVN Repository- Jenkins CI/CD- GitLab CI/CD- Creation of .bat Files- FinalBuilder- Creation and Refactoring of Unit Tests with DUnit- Creation and Refactoring of Integration Tests with DUnit- Creation of Mock Server with Node.js- SonarQube- Delphi and Node.js- AWS S3- Scrum MasterThis experience allowed me to enhance my skills in teamwork, code refactoring, implementing automated tests, and creating CI/CD pipelines. Through this project, I gained a deeper understanding of quality processes and development best practices.

Maringá, Paraná, Brasil

I played a role in providing customer support to software developers, offering guidance and assistance in implementing tax components compatible with ActiveX in the languages they were using. Additionally, I conducted demonstrations for clients, offering a desktop system as a base for them to evaluate the integration.- Customer Support- Development in Delphi, C#, VB6, and Node.js- Development of DLL and ActiveX Usage Demonstrations- Deployment in Development Environment- Utilization of ActiveX and DLLs- Electronic Tax Documents: NFe, NFCe, NFSe, CTe, MDFe, and CFe SAT- Participation in Scrum Ceremonies- Creation and Configuration of Virtual Machines with VMwareThese experiences allowed me to enhance my skills in technical support, system integration, and software development, as well as becoming versatile in different programming languages and environments.

Maringá, Paraná, Brasil

I served in a customer support role, providing assistance through channels such as phone, chat, ticketing systems, and email. During this time, I developed strong skills in effective communication, problem-solving, and technical support.- Customer Support- HelpDesk- Development and Maintenance of Reports- System Maintenance- Linux Ubuntu- Printer Configuration- Terminal Server Configuration- System Deployment- Real Estate Business- Knowledge in C++ with WxWidgets- Communication and Active ListeningThese experiences allowed me to enhance my skills in customer service, report development, and conducting in-person training. Additionally, I gained a broader understanding of customer needs and the importance of providing customized, high-quality solutions.

Realizava quitação de contas, depósitos, entregas de documentos e ajudava no estoque da Loja.

Graduaçao Em Engenharia De Software, Engenharia De Soft

Curso Completo De Desenvolvedor Web, Computer Programming, Specific Applications

Activities and Societies: Criação de um Site real.O que foi aprendido: - HTML5 - CSS3 - JavaScript - Responsividade - Bootstrap - PHP 7.