Alexandre Nobrega work email
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Alexandre Nobrega personal email
IT professional with extensive practical knowledge and skills in both Windows and Mac networked environments. Highly motivated individual with the ability to adapt quickly to new challenges. Provides excellent customer service and prioritizes client satisfaction. Engages in effective leadership through open communication, high performance and teamwork. Participate and lead global migration projects.
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Senior It SpecialistVeritas Technologies Llc Apr 2023 - Jun 2024São Paulo, Brazil• Provide technical assistance and training to end users and quickly understand how to assist them.• Administres technical solutions to end users in person, via chat, email and phone delivering high level customer service.• Register and control all support activity within the IT Incident tracking tool.• Facilitate engagement with other internal groups and ensure a satisfactory hand-off when required.• Coordinate efforts with 3rd party vendors to repair faulty hardware.• Managed all IT assets for 200+ employees in Latin America, including on-boarding and off-boarding during pandemic.• Manage Mobility including MDM and Carrier services.• Recognized by ITSM Manager and previous IT Manager for improvement initiatives including Reporting Improvements and Cross-team Engagements Automated Processes.• Managed and maintained Global IT Hardware accessory standards with over 100 devices globally while developing new process with Finance, Oracle, and Procurement teams.• Assisted with the creation of virtual event support processes that hosted over 1000+ users during the COVID pandemic.• Collaborated with ITSM team to create more efficient and accurate ticket submitting process.• Worked team initiatives and completed on 25+ Corporate/Operational projects.• Depot Manager: responsible for new hires, terminations, mobile and laptop refreshes and devices purchase. -
It Support SpecialistVeritas Mar 2019 - Apr 2023São Paulo Area, Brazil• Provide technical assistance and training to end users and quickly understand how to assist them.• Administered technical solutions to end users in person, via chat, email and phone delivering excellent customer service.• Document all support activity within the IT Incident tracking tool (ServiceNow).• Facilitate engagement with other internal groups and ensure a satisfactory hand-off when required.• Coordinate efforts with 3rd party vendors to repair faulty hardware• Managed all IT assets for 200+ employees in Latin America, including on-boarding and off-boarding during pandemic.• Manage Mobility including MDM and Carrier services
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Senior It SupportDxc Technology May 2015 - Mar 2019São Paulo Area, BrazilIT support for users and VIP users on Windows and Mac platforms, locally and remote. Also working on IT Depot with inventory, New Hire and Termination users, IDF management, Mobile Operation and Administration. -
Senior It SupportCompuhelp Technologies Inc Jul 2014 - Apr 2015São Paulo Area, BrazilIT support for users and VIP users on Windows and Mac platforms, locally and remote. -
Senior Information Technology Support AnalystPctec Soluções Dec 2013 - May 2014São Paulo Area, BrazilIT support for users and VIP users on Windows and Mac platforms, locally and remote.
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Analista De Suporte Senior BilínguePremier It Global Services Aug 2012 - Dec 2012São Paulo Area, BrazilIT support for users and VIP users on Windows and Mac platforms, locally and remote. -
Analista De Suporte Sap Bilíngue PlenoTivit May 2012 - Jul 2012São Paulo Area, BrazilSAP Support for Votorantim Group -
Analista De Pos VendaMandic Aug 2011 - Feb 2012São Paulo Area, BrazilIT support for users and VIP users on Windows and Mac platforms, locally and remote. -
Analista De Suporte Segundo NivelHcl Technologies Feb 2011 - Jul 2011BrasilIT support for users and VIP users on Windows and Mac platforms, locally and remote. -
Analista De Suporte Segundo NivelManpowergroup Aug 2010 - Feb 2011BrasilIT support for users and VIP users on Windows and Mac platforms, locally and remote.
Alexandre Nobrega Skills
Alexandre Nobrega Education Details
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UninoveLogistics, Materials, And Supply Chain Management
Frequently Asked Questions about Alexandre Nobrega
What is Alexandre Nobrega's role at the current company?
Alexandre Nobrega's current role is Senior IT Specialist at Veritas Technologies LLC.
What is Alexandre Nobrega's email address?
Alexandre Nobrega's email address is al****@****.com.br
What schools did Alexandre Nobrega attend?
Alexandre Nobrega attended Uninove.
What skills is Alexandre Nobrega known for?
Alexandre Nobrega has skills like Suporte Segundo Nivel, Conhecimentos Intermediarios De Dns, Microsoft Excel, Microsoft Windows, Sistemas Operacionais.
Not the Alexandre Nobrega you were looking for?
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Alexandre Nóbrega
Ceo & Fundador Da Nóbrega Advocacia Com Expertise Em Direito Penal E Processual PenalSão Paulo, Sp2yahoo.com.br, gmail.com -
1globalweb.com.br -
Alexandre Bonturi Nóbrega
Mathematician | Software Engineer | Financial Educator.Rio De Janeiro, Rj
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