Alexandre A. Pellerin Email & Phone Number

Winnipeg, MB, CA

Greater Kitchener-Cambridge-Waterloo Metropolitan Area

Winnipeg, Manitoba, Canada

Report directly to Executive Director.Responsible for all aspects of Student Affairs at the English language Program, including Homestay, Socio-Cultural / Activities programs and staff.Development, planning, organizing, coordinating, and facilitating orientations sessions, graduations/ceremonies, and all activities related to ELP full-time and short-time.

Winnipeg, Manitoba, Canada

esponsible for all aspects of the homestays, socio-cultural and activities of International Students Education program.Created, managed, and delivered activities for students' cultural enrichment and integration.responsible for create reports related to all activities, including financial reports on all costs and expenses incurred. Collected payments when.

Winnipeg, Manitoba, Canada

Responsible for overseeing the day-today operation of 200 agents in the company contact center environment, setting targets, monitoring individual performance, team productivity, and solving issues as they arise.Monitored internal and external systems for status and optimal performance, ensuring trouble support tickets were submitted as errors occurred and.

Winnipeg, Canada Area

Responsible for all enrollment process for international students at Red River College and Heartland International English School in Winnipeg, Manitoba.Revised application's forms and all documents related to international students enrollment, including transcripts, to determine eligibility and that the admission's process criteria were met.Promoted.

Winnipeg, Manitoba, Canada

• Completes store operational requirements by scheduling and assigning employees; following up on work results and contributes to team effort by accomplishing related results as needed
• Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

São Paulo, São Paulo, Brazil

Represented over 100 international post-secondary institutions, language schools, high schools, and community organizations promoting degrees, certificates, language, exchange, and volunteer programs.Developed customized study plans for exchange students according to their specific needsCreation and deliver of powerful presentation at trade shows, career.

• Responsible for reviewing practices and procedures regularly to increase efficiency and effectiveness.
• Directed and motivated staff to provide excellent customer service, generate sales and profit, and minimize losses.
• Contacted and negotiated with suppliers ensuring document resolution and billing verification
• Issued, approved, and tracked purchase orders
• Maintained accurate records for all transactions including sales, petty cash, and accounts receivable
• Accountable for Accounts Receivable, Accounts Payable, and Inventory Accounting

• Worked directly with senior management to support strategic planning activities by providing actionable recommendations based on assessments of markets and competitors, both existing and potential.
• Performed financial, statistical, and qualitative data analysis of markets and competitors.
• Performed thorough, systematic analysis of key industry trends; the general social economic and political environment; legal and regulatory issues; customers; current and potential competitors.
• Provided market and competitive insights through presentations and reports to the Executive Leadership Team and various internal management teams to allow effective strategic and tactical decision-making and.

• Created, maintained, and developed relationships with customers, contacts and vendor community.
• Measured the trends, efficiencies and effectiveness of sales and resource allocation and utilization. Prepared and analyzed sales forecast, sales results, budget variances, and quarterly business presentations.
• Supported sales team by managing contract terms, assisting with brand conversions, and tracking all savings and projects. Made presentations regarding project updates, business results, committee findings, etc.
• Collaborated with Sales, IT and Finance Departments to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data.