As an Account Manager, I’m the liaison between the agency and clients.My role is to :- Make calls and take meetings in order to propose our services- Identifying new clients and potential business opportunities- Building and sustaining relationships with clients- Determining clients’ needs (what they’re looking to achieve short-term and long-term)- Propose & negociate communication solutions - Defend the values ​​and skills of our company- Renew contracts and build customer loyaltyFor me, the business of an account manager is more than just sales. It’s about customer relationship management.

Daily management of the agency as Office Manager.Responsibilities:Marketing ManagerHR ManagerAccounting ManagerSales & rentals ManagerDaily tasks:Make calls in order to have more mandatesField marketing by distributing flyers and find business partners- Management of mandates: - Estimates - Negociate and convince to have a mandate - Organize visits - Price negotiations - Conclusion of sale and rental - Follow the clients until the signature of the authentic act.

When I started this job, everything was to be done. The office were still under construction. I had no knowledge about this job or even the neighborhood where I was going to work.Thanks to training and learning in the field, I quickly arrived to prove myself and put forward this new agency within the La Forêt network. We even won the second place of best seller and number of new mandates. My role was to create and manage from A to Z of a portfolio of customers. I also had to develop develop and reinforce the name La Laforêt Belgium in Brussels.Daily tasks:- Make calls in order to have more mandates- Field marketing by distributing flyers and find business partners- Management of mandates: - Estimates - Negociate and convince to have a mandate - Organize visits - Price negotiations - Conclusion of sale and rental - Follow the clients until the signature of the authentic act.

As security advisor, my job was exclusively from BtoC prospection and selling of Verisure solutions by field marketing (« door to door »)This job consisted to do « door to door » in order to have appointments and sell Verisure solutions.During the appointment, the goal was to Identification of needs and make customers aware of the importance of having an alarm and emergency system.After the sale, I have to build customer loyalty.