Head Of Information Technology Infrastructure
CurrentAs an IT Infrastructure Supervisor, I lead the implementation, configuration, and maintenance of servers, networks, and critical systems, ensuring alignment with best practices and internal policies. I oversee the daily activities of the team, managing tasks and projects to ensure high availability, performance, and security of the infrastructure.I continuously monitor resource performance and capacity, identifying improvements to optimize efficiency and scalability. I also lead resilience tests and disaster recovery plans to ensure the robustness of IT services.I manage SLAs with vendors and align infrastructure needs with business priorities, focusing on innovative solutions. I develop management reports to support strategic decisions and implement training programs to foster a culture of excellence within the team.Acting as a liaison between IT infrastructure and other departments, I ensure clear communication and that technology needs are met. I’m committed to continuous improvement, leading the validation of new components and proposing enhancements to support processes and tools.