Alexandre Afonso Email & Phone Number

Lisbon Area, Portugal

My main responsibility as the Sales Manager at Technology Solutions IT INT is to attract new customers for Original Design Manufacturing projects (ODM) , both domestically and internationally, and to develop long-term, mutually beneficial relationships with them.Our company specializes in the production of white-label electronic equipment such as smartphones, tablets, routers, and accessories. Throughout the project life-cycle, I closely monitor our clients from the prospecting stage to the commercial negotiations, approval of financial conditions, contractual formalization, and right through to the supervision of the equipment production cycle. This includes conception, design, manufacturing, quality control, software development, ensuring product conformity, and compliance with delivery deadlines. With extensive experience in this industry, we ensure that our clients receive the best service, and our products exceed their expectations.

Lisbon Area, Portugal

I managed a portfolio of agents from the Modern Retail Channel, including Worten, The Phone House, Auchan, El Corte Inglés, MediaMarkt, and Fnac. My role involved managing budgets, contracts, sales objectives, campaigns, marketing plans, catalogues, brand visibility, stock forecasts, and purchase orders.In 2018 (UK), I achieved 117% of my commercial objectives, with the TV NET VOZ service's subscriptions growing double-digit and contributing significantly to the overall success.

Lisbon Area, Portugal

My role involved managing the Distribution Channel and Vodafone Franchise Retail Stores, developing partnerships, and driving sales growth in the central zone's indirect channel under the sales director's supervision.My day-to-day tasks involved promotional campaigns, overseeing billing and product delivery processes, creating store visitation and training plans, implementing mystery shopping, evaluating sales progress and presenting corrective measures when necessary.During this period, I negotiated new contracts resulting in the hiring of two more Distribution Agents and the opening of 20 Vodafone Franchised Stores. This allowed for the consistent achievement of annual commercial objectives.

Lisbon Area, Portugal

As a Technology Account Manager, I led the launch of the new ADSL service in the indirect sales channel by forming sales teams, negotiating promotional activities, managing stock orders, implementing Vodafone image plans in stores, and monitoring progress. My efforts contributed to the significant growth of the ADSL business line by introducing service subscriptions in 61 stores, securing contracts with new commercial partners, and launching the Vodafone door-to-door sales channel as a pilot project.

Lisbon Area, Portugal

I managed a team of fifteen Commercial Assistants who worked in the Telemarketing Call Centre for both consumer (B2C) and corporate segments (B2B), the Online Store (e-commerce), and Special Projects.I improved customer service levels by redesigning business processes, creating a training manual, and regularly monitoring the assistant’s performance. I also increased sales by making Telemarketing services more visible, introducing cross-selling initiatives, conducting regular outbound campaigns, participating directly in commercial events, and negotiating protocols with associations and other entities of small and medium size.

Lisbon Area, Portugal

I was responsible for managing the Telecel store operations at Colombo Shopping Centre in Lisbon. I oversaw a team of sixteen commercial assistants and provided clear leadership.My responsibilities included training and supervising employees, assisting customers, analyzing sales figures, performing inventory checks, defining sales forecasts, implementing sales strategies, and ensuring high-quality customer service to achieve business goals. As a result of my efforts, I was able to increase sales and customer loyalty.

Lisbon Area, Portugal

After completing mandatory military service, I was ranked first in my course. As a result, I was invited to work as a hired graduate military and perform administrative functions at the Military Recruitment Center in Lisbon. I was recognized for my work and received a distinction from the head of Lisbon's Recruitment Centre on June 15, 1994.