Alexandre Marques Email & Phone Number

London, Gb

London, England, United Kingdom

Provide a skilled and sensitive service which provides day-to-day personal assistance, emotional and physical care and helping the customer to maintain and promote their independence.

London, United Kingdom

I am a designer, small business owner, and photographer currently living in London, United Kingdom. My interests range from photography to design. I am also interested in web development, entrepreneurship, and arts.

London, United Kingdom

Local pub/sports bar/beer garden, pub food and weekend live music.

London, United Kingdom

Monitor systems associated with stock management/control during the operation.Assist with implementing changes in operation, policy and procedures. Identify problems with staff and stock within the venue and feed back issues to the Assistant Managers and Group Retail Manager. Assist with the production of monthly stock results or more often required.Participate in meetings as appropriate, assist with the training and development of operational staff. Monitor and feed back to management any staff issues.Complete all necessary paperwork regarding staff as directed.Ensure the bars are kept to a high standard during the night and are left clean and tidy at the end of the night.Report any bar faults to management.Be familiar with cellar systems. Ensure that stock is rotated on the bar and does not become out of date.Prepare each night a cash lift for the assistant managers to collect.Be familiar with all computer and till systems and software. Follow company cash and key procedures. Cash up tills at the end of the session, recording income taken.Monitor health and safety issues in the venue and carry out regular inspections of the bars and cloakroom areas.Build close liaisons with operational management and other operational staff.Undertake other duties as and when required by senior management.

London, United Kingdom

I am a UI/UX Designer, Graphic Designer and Web Developer.Create: Brands, Logos, Ads, Websites, Blogs, Magazines.Creative Advertising: Flyers, Banners, Posters, Media, Sponsorships.Social Media Presence: Blogs, Facebook Pages, Instagram, Tumblr, Pinterest, Twitter.Tools: Adobe Photoshop, Adobe After Effects, Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign and PhotoImpact XL

London, United Kingdom

Deliver friendly, efficient customer service and create a warm welcoming atmosphere to all our customers, with the key aim of retaining and attracting new customers.Deliver excellent customer service at all timesServe and present beverages, quickly and efficiently, meeting the standards required.Assist in keeping the bar, front-of-house and toilets clean and tidy at all times.Keep up do date with current promotions and new products.Make customers aware of any offers on our food and drinks range.Speak to customers to ensure they are satisfied with their meals.Maintain personal knowledge by completing in-house training or online.Always adhere to all company policies and procedures and licensing laws.Be involved and contribute at team meetings.Carry out instructions given by the management and head office.Deal with customer complaints in a professional manner.Deal with deliveries and report loss or damages to the duty manager.Assist in keeping wastage to a minimum by the correct pouring and measurements of products.

London, United Kingdom

Monitor systems associated with stock management/control during the operation.Assist with implementing changes in operation, policy and procedures. Identify problems with staff and stock within the venue and feed back issues to the Assistant Managers and Group Retail Manager. Assist with the production of monthly stock results or more often required.Participate in meetings as appropriate, assist with the training and development of operational staff. Monitor and feed back to management any staff issues.Complete all necessary paperwork regarding staff as directed.Ensure the bars are kept to a high standard during the night and are left clean and tidy at the end of the night.Report any bar faults to management.Be familiar with cellar systems. Ensure that stock is rotated on the bar and does not become out of date.Prepare each night a cash lift for the assistant managers to collect.Be familiar with all computer and till systems and software. Follow company cash and key procedures. Cash up tills at the end of the session, recording income taken.Monitor health and safety issues in the venue and carry out regular inspections of the bars and cloakroom areas.Build close liaisons with operational management and other operational staff.Undertake other duties as and when required by senior management.

London, United Kingdom

General Skills Required - quality managers must ideally possess qualities likeEffective communication and report writing skills.Good negotiation skills with customer-oriented attitude.Excellent analytical abilities to grasp the key points from complicated details.Good leadership capabilities to lead projects to successful completion.Basic knowledge of applicable software to infer statistical data.Familiarity with the tools, concepts and methodologies of quality management.

London, United Kingdom

Serving drinks behind the bar.Taking food orders and up-selling products.Clear tables and do check backs with customers.Cash Handling and follow till procedures.Handle complaints and report to supervisor or manager.Keep fridges stocked and collect glasses from dishwasher.

Delivered friendly, efficient customer service and created a warm welcoming atmosphere to all our customers, with the key aim of retaining and attracting new customers.Deliver excellent customer service at all timesServe and present beverages, quickly and efficiently, meeting the standards required.Assist in keeping the bar, front-of-house and toilets clean and tidy at all times.Keep up do date with current promotions and new products.Make customers aware of any offers on our food and drinks range.Speak to customers to ensure they are satisfied with their meals.Maintain personal knowledge by completing in-house training and workbooks.Always adhere to all company policies and procedures and licensing laws.Be involved and contribute at team meetings.Carry out instructions given by the management and head office.Deal with customer complaints in a professional manner.Deal with deliveries and report loss or damages to the duty manager.Assist in keeping wastage to a minimum by the correct pouring and measurements of products.

London, United Kingdom

Located in the busiest square in Europe, Leicester Square

Lisbon Area, Portugal

Night shifts on a specialized help line for tech support for the biggest cable TV company in Portugal.Help customer resolve any technical issues.General product knowledge and sales ability when required.

Lisbon Area, Portugal

24h inbound customer helpline at the major Portuguese mobile phone network

Lisbon Area, Portugal

International call centreInbound call center providing a more general help over the phone

Lisbon Area, Portugal

Incoming customer requests of assistance at a car insurance company. Providing all the services available e.g.: offering substitute car on local car rental, car mechanic, towing service, hotel etc.

Lisbon Area, Portugal

My first job.Serve hot beverages and alcoholic drinks in a local pub.

Workshop, Web Page, Digital/Multimedia And Information Resources Design, Distinction

Adobe Photoshop and Dreamweaver.

A Levels, Comunicação Social

Activities and Societies: Broadcaster at the school radio station.DJ at school's radio station

Gnvq - Intermediate, Leisure And Tourism, Merit

Activities and Societies: General National Vocational Qualification (GNVQ) in Leisure an Tourism GCSE Portuguese Grade AUK and European.