Alexandre Dussault Email & Phone Number

Montreal, Quebec, Canada

Past & Current Mandates:• Ministère de la Cybersécurité et du Numérique (MCN) du Québec04/2024 - present• Ministère de la Cybersécurité et du Numérique (MCN) du Québec10/2021 - 01/2024• Assess and mitigate human risks;• Develop change management activity plans;• Develop change management strategies for communication, training, stakeholder engagement, etc.;• Facilitate and lead change management workshops;• Participate in project meetings (weekly, ad hoc, sponsorship);• Build and launch communications activities according to risks, impacts, stakeholders, and different phases of the project;• Support transition activities;• Measure adherence to the change during the different phases of the project;• Evaluate results and benefits of the change;• Coordinate the execution of Change Management activities with the collaboration of the project team

Montreal, Quebec, Canada

• Carried out administrative, operational, field, clerical, and other duties as necessary to ensure the satisfactory performance of the program.• Conducted deep dive research into target customers and building high quality “Adoption Experience Plans” that factor in customer objectives, milestones, risks and metrics needed to achieve them.• Fostered customers' motivation to increase the usage and adoption of M365 workloads across commercial LOB’s (Lines of Business) by facilitating digital/in-person training for FRCA.• Promoted MW technology to internal, partner, and customer stakeholders through the preparation and curation of powerful demo scripts.• Managed the Customer Immersive Experience (CIE) program operations with FRCA vendors, partners, and Microsoft sellers. This included:•• Managing CIE requests and working closely with partners and vendors to ensure CIEs are delivered.•• Managing the dedicated technical support team responsible for maintaining CIE labs across Canada (CIE team).•• Ensuring that all CIE activities are scheduled, tracked, well communicated and managed.

Montreal, Canada Area

• Effectively monitored, managed and maximized project output within budget ($100,000+).• Spearheaded sponsorship marketing programs and events for recognized global brands (Ford of Canada, Keurig Canada Inc., Desjardins Group, Loto-Québec and Subsidiaries, L'Oréal Canada, Nitto Denko, Vidéotron).• Successfully oversaw and planned 30+ projects from pre-production to post-production phases (production of print, video and digital content, as well as other communication-related material).• Lead Project Manager and point person on Loto-Québec & Subsidiaries account (Québec's largest public events sponsor) - 2018, 2019, 2020.• Lead Project Manager on Ford of Canada's Celebrity Face-off - an annual charity event held at the Bell Centre with an attendance of over 10,000 and for which an amount of more than $100,000 is raised.• Liaised between clients and their business partners (PR Agency, Communications Agency).

Canada

• Successfully managed 50+ events from pre-deployment to closing phase.• Developed expertise in the automotive industry by representing numerous automotive OEMs including: BMW, Ford, Kia, Lexus, Mazda, Nissan, and Scion (former Toyota sub-brand).• Secured business relationships with 15+ marketing agencies.• Represented 50+ CPG and non-CPG brands - including several Fortune Global 500 listed companies (Sony, LG Electronics, Alimentation Couche-Tard, Toronto-Dominion Bank).• Led and managed teams of 20+ members.• Rendered post-event reporting documents.

Canadian National Tour

• Conducted on-site training of program Brand Ambassadors.• Monitored performances of 20+ Brand Ambassadors in all toured cities.• Managed key insights and consumer engagement data.• Played an active roll in the planning and execution of 12 fan experiences and other tour-related events.• Assisted with the scheduling and communication between Brand Ambassadors and Inventa's account and production team.

Montreal, Canada Area

• Established, managed, and leveraged a partnership with AWAKE Chocolate.• Managed team of 3 members.• Strategized to exceed program objectives.• Rendered weekly performance reports.• Demonstrated strength and benefits of Microsoft Windows 8.• Assisted Microsoft Windows 8 users with product tips and troubleshooting.