Alexandre Dussault Email & Phone Number

Montreal, Quebec, Canada

• Past & Current Mandates:
• Ministère de la Cybersécurité et du Numérique (MCN) du Québec04/2024 - present
• Ministère de la Cybersécurité et du Numérique (MCN) du Québec10/2021 - 01/2024
• Assess and mitigate human risks;
• Develop change management activity plans;
• Develop change management strategies for communication, training, stakeholder engagement, etc.;

Montreal, Quebec, Canada

• Carried out administrative, operational, field, clerical, and other duties as necessary to ensure the satisfactory performance of the program.
• Conducted deep dive research into target customers and building high quality “Adoption Experience Plans” that factor in customer objectives, milestones, risks and metrics needed to achieve them.
• Fostered customers' motivation to increase the usage and adoption of M365 workloads across commercial LOB’s (Lines of Business) by facilitating digital/in-person training for FRCA.
• Promoted MW technology to internal, partner, and customer stakeholders through the preparation and curation of powerful demo scripts.
• Managed the Customer Immersive Experience (CIE) program operations with FRCA vendors, partners, and Microsoft sellers. This included:
• Managing CIE requests and working closely with partners and vendors to ensure CIEs are delivered.

Montreal, Canada Area

• Effectively monitored, managed and maximized project output within budget ($100,000+).
• Spearheaded sponsorship marketing programs and events for recognized global brands (Ford of Canada, Keurig Canada Inc., Desjardins Group, Loto-Québec and Subsidiaries, L'Oréal Canada, Nitto Denko, Vidéotron).
• Successfully oversaw and planned 30+ projects from pre-production to post-production phases (production of print, video and digital content, as well as other communication-related material).
• Lead Project Manager and point person on Loto-Québec & Subsidiaries account (Québec's largest public events sponsor) - 2018, 2019, 2020.
• Lead Project Manager on Ford of Canada's Celebrity Face-off - an annual charity event held at the Bell Centre with an attendance of over 10,000 and for which an amount of more than $100,000 is raised.
• Liaised between clients and their business partners (PR Agency, Communications Agency).

Canada

• Successfully managed 50+ events from pre-deployment to closing phase.
• Developed expertise in the automotive industry by representing numerous automotive OEMs including: BMW, Ford, Kia, Lexus, Mazda, Nissan, and Scion (former Toyota sub-brand).
• Secured business relationships with 15+ marketing agencies.
• Represented 50+ CPG and non-CPG brands - including several Fortune Global 500 listed companies (Sony, LG Electronics, Alimentation Couche-Tard, Toronto-Dominion Bank).
• Led and managed teams of 20+ members.
• Rendered post-event reporting documents.

Canadian National Tour

• Conducted on-site training of program Brand Ambassadors.
• Monitored performances of 20+ Brand Ambassadors in all toured cities.
• Managed key insights and consumer engagement data.
• Played an active roll in the planning and execution of 12 fan experiences and other tour-related events.
• Assisted with the scheduling and communication between Brand Ambassadors and Inventa's account and production team.

Montreal, Canada Area

• Established, managed, and leveraged a partnership with AWAKE Chocolate.
• Managed team of 3 members.
• Strategized to exceed program objectives.
• Rendered weekly performance reports.
• Demonstrated strength and benefits of Microsoft Windows 8.
• Assisted Microsoft Windows 8 users with product tips and troubleshooting.