Alexandre Henrique Bezerra, Mba Email & Phone Number

Campinas, São Paulo, Brasil

Regional Technical Account Manager:- Samsung B2B Mobile Pre-Sales Support for Latin American countries;- Participate in meetings and presentations with customers and partners promoted by the commercial team;- Understanding problems to be solved and propose viable technical solutions;- Focus on Cloud solutions, Android Enterprise, EMM (Enterprise Mobility Management), UEM (Unified Endpoint Management), MDM (Mobile Device Management), security, financial credit, marketing campaigns, personalized enterprise solutions, system integration and so on;- Ability to guide trainings, workshops, calls and meetings to technical and non-technical audience. - Actively engaged on government bid analysis.

Jaguariúna, São Paulo, Brasil

Global Product Integration:- Plan and execution mobile NPI project development for LATAM, EUROPE, Middle Asia.- Responsible for ensuring that all stakeholders (SW, Test, HW, Supply Chain, Business Operations etc.) are aligned and all activities are in compliance with the plan of record.- Risk control and management with impacted stakeholders, create and drive mitigation plans.- Ensured carriers hardware and software requirements were locked and are aligned with the product description.- Drive all Change Request until final resolution.- Support all projects deliverables and certification for product launch: GCF/PTCRB/Regional Type approval.- Constant Review of key metrics to ensure device quality during all project life cycle (battery life, stability, performance etc).- Provide Regular Status to Core Teams and from Engineering to Executive level.- Post launch data analysis and product maintenance response based on field data.- Tools currently in use: JIRA, Gerrit, Jenkins, Confluence, Data Studio.

Campinas, São Paulo, Brasil

• Contribute on planning, follow-up the project status and documents.• Responsible to identify risks and consolidating a action plan together with key stakeholders of the project.• Manage issues/impediments/integrations and project releases.• Monitoring of internal audit and lead the solution of the pending matters.• Contribute to reports and presentations regarding projects execution.• Maintain frequent and appropriate communication with internal and external teams.• Work closely with development teams in order to evaluate tasks efforts versus time-sensitive requirements/goals.• Contribute to software development initiatives.• Understand and contribute to the team goals and challenges.• Help the team to troubleshoot, debug, and upgrade current and future deliveries.• Organize and give proper visibility to tasks and projects risks.• Work with R&D team to successfully produce and deliver the planned results.• Experience of a variety of tools like Jira, GitHub and Confluence.

Campinas, São Paulo, Brasil

Lead Samsung product delivery for Latin America market:• Prepare and manage the development plan of software version according to the production schedule / global versions, aligning the priorities with the teams involved for the customizations and requirements were applied correctly, monitoring the software validation with the quality team and ensuring that all the correction of issues reported will be applied in the final software, ensuring the software stabilization.• Co-working with the software development team, ensuring that all the issues and impediments are assigned to the respective teams as soon as possible, and requesting the appropriate solution and urgency if applicable;• Ensure the efficient communication with all the stakeholders involved in the project, certifying that the information reaches everyone clearly and objectively, avoiding possible impacts on the project schedule due to lack of information.

Campinas, São Paulo, Brasil

Responsible for managing the quality of embedded software in the cell phones/tablets: test plan, bug management, basic requirements verification, production environment simulation, follow up of results, interface with all project stakeholders (internal and external) and approval for production and/or end user.

Campinas, São Paulo, Brasil

Field test validation: Responsible for monitoring, managing and negotiating failures of projects, from support until testing (UI, quality, performance, usability, network, laboratory), to assure cell phone quality, testing before phone goes into mass production and market.

Campinas, São Paulo, Brasil

User Interface (UI) and functions tests in all mobile phone launched for Brazil.

Master Of Business Administration (Mba), Project Management, 8.5

Electrical Engineering With Telecommunications Specialization, Telecommunications Engineering