Alexandre Herpin Email & Phone Number

Brummen, Ge, Nl

Woudenberg, Utrecht, Pays-Bas

Manage, control and solve warranty claims in your defined area with a strong focus on customer satisfaction.Pro-actively provide appropriate technical solutions in accordance with the company’s policy.Analyzing all service and technical bicycle matters in an efficient and accurate manner and improve them when possible.Point of contact for the customer service, sales and marketing teams for all their technical queries.Looking for continuous process improvements.Delivering… Show more Manage, control and solve warranty claims in your defined area with a strong focus on customer satisfaction.Pro-actively provide appropriate technical solutions in accordance with the company’s policy.Analyzing all service and technical bicycle matters in an efficient and accurate manner and improve them when possible.Point of contact for the customer service, sales and marketing teams for all their technical queries.Looking for continuous process improvements.Delivering quality feedback and analysis during Tech meetings and to other departments.Contribute to the success of Cannondale by leading or assisting with other projects and tasks as assigned. Show less

Les Deux Alpes, Auvergne-Rhône-Alpes, France

rManagement of the rental fleet (ski/snowboard) Management of 4 skimans Management of shortages and replenishment of sales items Management of reservations and tour operators Handling of the cash desk

Les Deux Alpes,Rhône-Alpes, France

maintenance and repair (skis, snowboards, MTB)rental fleet management

La Berarde

Montreuil

Ecommerce http://www.headcycles.frwebsite animation, back office management, Marketplace developmentLogisticsInventory managementManagement and participation in eventsCustomer relationship management

Chartres

Responsible for the deployment of tablets for the seller 2.0Specialist bicycle/discovery health salesperson (inventory management, advice)

Bonneuil Sur Marne

Diagnostic repair and customer support on multi-axis test tables

Orsay

In charge of the deployment and operational maintenance of LIDARs (Light detection and ranging),Management and organization of travel, implementation of a prevention planCustomer training85% of interventions abroad+ than 400 LIDARs installed in 45 countriesIn charge of the deployment and operational maintenance of LIDARs (Light detection and ranging), Support and organization of travel, implementation of a prevention plan Customer training 85% of interventions abroad… Show more In charge of the deployment and operational maintenance of LIDARs (Light detection and ranging),Management and organization of travel, implementation of a prevention planCustomer training85% of interventions abroad+ than 400 LIDARs installed in 45 countriesIn charge of the deployment and operational maintenance of LIDARs (Light detection and ranging), Support and organization of travel, implementation of a prevention plan Customer training 85% of interventions abroad More than 400 LIDARs installed in 45 country Show less

Orsay, Ile-De-France, France

Management of an international hotline,Management and operational maintenance of a fleet of 20 loan units,Management of customer requests and implementation of follow-up on online software.300 LIDARs installed in 45 countries

Les Ulis, Ile-De-France, France

In charge of the deployment and operational maintenance of non-contact 3D measuring machineCustomer training,90% of the machine park in France (200 machines in service)

Beginners Mountain Bike Guid, Sports And Exercise

Activities and Societies: Guiding mountain bikers and teachings mountain bike skills

Master'S Degree In Work-Study Management And Business Administration, Management

Vocational License In Optronics, Laser And Optical Technology/Technician

Bts Instrumental Optics Option, Laser And Optics, Laser And Optics Technology/Technician