Managing service-related (anything non-hardware) activity, projects and teamsEnsuring:- Pre and Postpaid customers get served on a timely manner- All Billing tasks get done (timing and accuracy) - OSS/BSS projects- All new services get integrated (Mobile and Fixed satellite services, VAS)Team management in a multi-cultural and multi-site environment.Industry: Satellite Telecom (MSS, FSS)Dealing with operators such as: Inmarsat, Thuraya, Iridium, Globalstar, Inmarsat GX/FX, Yahsat, Telenor ...

- Project Lifecycle Managementfrom requirements gathering internally and externally through implementation of solutions: OptiSIM (billing, airtime management, provisioning, pre & postpaid).- Team Management - Pricing Strategy- Building Synergies- In touch with sales teams, large accounts, solution providers --> Identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client of the IEC Telecom GroupReporting on status updates to C-level management

- Value Added Services- Web-related tools- Project management

- The IEC TELECOM group has been specialized in mobile satellite communications services for 15 years.- Paris based, with subsidiaries in Dubai, Singapore, UK, DRC- Inmarsat/Iridium/Thuraya service provider, GPS, VSAT, tracking servicesIn charge of:* Marketing Communications Websites design and update, collaterals, operational marketing, internal and external communication, brand identity, special events Marketing partnerships and programs Sponsoring* Pricing policy* Market and technology watch*Advanced systems implementation Migration to a new Sales & CRM software, with redefinition of all products & product ranges from scratch Web-based software enabling staff, management and customers to access specific data: customer details, e- mailing, invoicing/billing, traffic management (network & DP independent)

Spreading the word: Information is a human right.

Co-founderHead of Tests and support department.The testing part was all about GSM devices, was here to check how easily the numerous platforms could have access to wap/websites, download and install Java applications and register + use our service.The support part included blog writing, forum management, communication with the users, help section, database management among other tasks.

express shipping company- In charge of internal (newsletter) and external communication (towards customers, shareholders)- Supervision of prospecting and commercial communication, invitations to tender, website update, press/public relations- Supervising of acquisition operations