CAREER:Multitasking, practical, innovative and organized, with more than 30 years of experience in Information Technology in the strategic, tactical and operational spheres, in national and multinational companies in the Automotive, Banking, Food, Civil Construction, Insurance, IT Services, and -Commerce, Civil Aviation and Datacenters.Among my main skills is adding value to the organization in a transactional and holistic way, managing and working in high-performance teams, stimulating the development of key behavioral skills, bringing sustainable results, making me very proud of the teams I have worked with throughout my career, adding value, generating excellent results and, above all, exceptional relationships based on mutual respect and learning.Below I present my developed specialties, focusing on:• IT management based on ITIL, COBIT and ISO9001/20000/27001 standards, aligned with strategic and organizational objectives, Mission, Vision and Values ​​with Balanced Scorecard, OKR, GAP analysis supporting the planning of budgetary guidelines for the project, investment and cost forecast. CAPEX and OPEX operations. • Project Management, Project Office (PMO) and Portfolio based on best practices from PMI, PRINCE2 and AGILE coordination services, implementation of Infrastructure/Systems projects and management maturity. • Experience in international projects and exchanges in Latin America (Argentina, Uruguay, Chile, Peru and Mexico) and North America (USA and Canada), with a focus on management. TOOLS, STANDARDS AND METHODOLOGIES:• Strategic Planning: Business Model Canvas | Business Proposition Canvas | Design Thinking | Balanced Scorecard | SWOT Analysis | Objective Key Results (OKR) | Blue Ocean Strategy | PESTAL Analysis | 5 Porter Forces | COSO• IT Management: ITIL | COBIT5/19 | ISO9001, 20000 and 27001 | LGPD/GDPR | LEANIT | PDCA• Project Management / PMO: PMBOK | AGILE SCRUM | PRINCE 2 | Kanban | Project Model Canvas | Trello | Planner | Microsoft Project and PPM | Oracle Primavera | Visio | Power BI | WBS Chart Pro | Ishikawa Diagram | GUT Matrix• IT Infrastructure: Windows Server | Active Directory | DNS | DHCP | Azure | Microsoft 365 | TCP/IP | VLSM