• Coordinate the IT analysts team in support of management.• Develop team members through coaching, mentoring, and feedback.• Lead the team to achieve defined OKR goals.• Support in the strategic management of people and Individual Development Plans (PDI).• Develop and review procedures and work instructions in accordance with IT Governance guidelines.• Lead the execution of Service Desk and Field Service activities.• Lead infrastructure and network management activities.

- IT team leader on Jurere Beach Village Hotel and IL Campanario International Resort- Analysts team leader for customized projects ERP (CMNET and RM – by Totvs)- Following the changes projects on the work plataforms (infra and software)- Working on the IT support and excellence in the business areas of hospitality- Working on IT service & field at the Habitasul Holding - Real estate development

• Manage and maintain the network, servers and systems• Technical and administrative management of the IT area• Linux and Windows Server Administration• SysAdm Firewall/VPN Linux Server• SysAdm Infrastructure Cloud/VPS servers• Management security polices and backups at cloud• Implementation internal polices access and LGPD law• Legacy System Development with Delphi 10.3 Rio Implementation of new projects Automation sales force• Management of IT infrastructure contracts.• Helpdesk coordinator• ERP Protheus 12 – Totvs Administration and management • Implementation VoIP phone plataform at cloud• VPN Server implementation to home office connection using Openvpn on a Debian Linux Server

• Management of the implementation ERP PROTHEUS12 • Analysis of error situations in integrations• Customization of routines and Entry Points in ADVPL• Configuration of the Services of the Protheus system in balance.• Monitoring and support to system key-users• Survey of routine improvement needs• Administration of Application and data servers.• Backup and replication routines for prototype environment.

• Technical and administrative management of the IT area• Third-party management contracts to increase the effectiveness of service delivery while maintaining the same cost.• Management fixed/mobile telephony contracts with significant cost savings reaching 50%• Help Desk Team Coordination• Management and monitoring of BSC IT Development and implementation of specific projects area (baby tea, loyalty card list) for analysis and design routines using agile methodologies and PDCA management method• Survey of automation needs for the stores group• Financial management of the IT area• Development and customization of reports with Crystal Reports • Software development RPico (commercial reports) with DELPHI 2007 • Datacenter Administration itself• SQL routines development for Oracle Database• Administration and management of ERP AP11 Protheus TOTVS• “FrontLoja” interface Implementation Shop in branches which brought agility and speed to the POS.• voip telephony deployment in branch offices resulting in an improvement in communication between the stores and adding cost reduction.• Installation and configuration VPN and routers for balanced and redundant links firewall to access the servers.

• Manage and maintain the network, servers and systems• Technical and administrative management of the IT área• Linux and Windows Server Administration• Implementation and management of web servers and Debian- based email server.• Implementation of new projects Automation sales force• Management of IT infrastructure contracts.• Responsible for fixed/mobile contracts, the last trading reduced by 30% the monthly cost of mobile telephony to business.• Development of visual marketing for all business units.• Reporting with Crystal Reports tool• MS-SQL Database Administration• Administration and management of ERP AP10 Protheus – TOTVS• New ERP Implementation in supplying branches with PostgreSql database - AutoService Software Ionics• help-desk staff coordination for service to the commercial area with AFV of Logical Systems• Central Administration telephone VOX-3G VOIP technology

• IT Infrastructure Management• Network Administration and Linux /Windows.• Implementation of new AFV automation systems for approximately 160 PDAS sales area generating a gain of up to 70% in customer service time• Culture change to purchase equipment, computers and PDAs decreasing by 80% the cost of fixed assets.• Coordination of the implementation of the management system logisticsWMS• Analysis and development of coordination of dynamic Website• Management of new contracts with technology service providers.• Digital Switchboard Management Dígitro Phone Plataform• Management of helpdesk team• VPN Deployment for access to management and commercial reports• Administration of database servers PostgreSql• Generation of management reports and support using Crystal Reports 10 tool

Management of the company's branch, customer service, technical support, development of online update technology and remote support through BBS system