Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Answer telephones to provide information and receive orders.Recommend and provide advice on a wide variety of products and services.Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.

I was able to perform every task required at the cash register without the supervision of a superior.Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.Instructed staff on how to handle difficult and complicated sales.