Alexandria Donlan (Arenberg) Email & Phone Number

• Use data to ensure positive hacker engagement with organizations
• Ensure that HackerOnes partner organizations see value from the H1 platform
• Drive the submission of valid vulnerability reports which spark tangible positive outcomes
• Manage the hacker-organization relationship to ensure that it is mutual beneficial
• Customize Bug Bounty, Disclosure, and Challenge programs to fit organizational needs and capacity

Fort Myers, Florida Area

• Managed interpersonal relationship with 85+ accounts within the Chief Information Security Officer Coalition.
• Top performer for 6 months.
• Responsible for renewing $2.5 million in contract value.
• Ensured the delivery of engaging resources to drive product value.
• Facilitated secure, real-time interactions among members to solve security issues.
• Managed interpersonal relationship with 85+ accounts.

Bonita Springs, FL

• Managed a team of 15+ recreation attendants.
• Assisted management in interviewing, training, motivating and coaching employees on a daily basis.
• Encouraged, recruited, registered and scheduled guests to participate in daily activities.
• Created weekly and daily schedules driving team success.
• Worked with in house conventions to create team building activities.

Fort Myers, Florida Area

• Managed projects to ensure accuracy and timely completion.
• Executed campaigns, and assist in report building.
• Built relationships with list managers.
• Negotiated better pricing for our clients.
• Ordered donor list files to coordinate direct mail campaigns.
• Compiled costs and billing information for marketing campaigns to generate client invoices.

Naples, Florida Area

• Assisted with the setup and breakdown of event inventory
• Served Modified Gold Plate style to events with up to 300 guests, as well as cocktail hosted public events
• Promoted business connections by assisting in events held at the Golisano Children’s Museum

St. Petersburg, Florida

• Supported and provided outstanding customer service for children and families coping with the challenges of hospitalization, illness, and disability.
• Interacted with 25-30 children and their families on a daily basis and utilized critical thinking skills to provide personalized care for each patient.
• Organized and oversaw department’s inventory and donations.
• Educated in HIPAA laws and entrusted to utilize confidential patient and family information.
• Assisted in the planning and execution of several hospital events, including media, food, execution, set up, and take down.
• Conducted myself in a professional manner at all times (appearance, punctuality, flexibility, staff interaction).

Naples, FL

• Served as a point of contact for community events for museum guests and the general public.
• Coordinated over 40 successful interactive programs for up to 350 participants.
• Researched and referred potential sources of grant funding to directors.
• Assisted in the interview process for potential employees, interns, and volunteers.
• Facilitated educational programs for local non-profits, schools, and community shelters.
• Answered all phone, email, mail, and walk-in inquires in a timely manner with outstanding customer service.

Marco Island, FL

• Learned the Marriott culture and business model through educational modules and hands-on practice.
• Operated in a fast-paced environment while providing guests with exceptional customer service during the check-in and check-out process and throughout their visit.
• Entrusted to utilize confidential guest information and to keep accurate records of all guest history.
• Interacted with guests to encourage participation in recreation activities.
• Utilized problem-solving skills and resources to handle and resolve complex guest situations.

Fort Myers, FL

• Worked in multiple new product rollouts as a promotional staff
• Strove in a high traffic campus atmosphere with large customer volume
• Created a customer friendly environment promoting repeat business retention

Palm Harbor, FL

• Performed duties as an Administrative Assistant
• Booked, scheduled and canceled appointments using s Point of Sale system
• Daily maintenance of Salon