Alexandria Stuart Email & Phone Number

Salt Lake City, Utah, United States

Remote

• Reviewed and filtered marketing/advertising requests and delegated assignments to in-house designers through Jira
• Reviewed marketing/advertising material to ensure deliverable met brand and/or client requirements
• Prepared and delivered weekly, quarterly, and yearly status reports including areas and solutions for improvement
• Worked cross-functionally with Designers, Account Management, and Operations to create and implement processes for the creative development team
• Built and manged the creative team's Jira dashboard
• Composed copy and provided design direction for marketing material and client advertisements

South Jordan, Utah

• Collaborated with Field Marketing, Sales, and Executive Leadership teams to build and execute strategies for trade shows, field events, and client retention events
• Managed creative development for internal team and clients, acting as a liaison with third-party creative agency
• Worked cross-functionally with Marketing, Advertising, Operations, and Sales teams to develop processes and training content
• Managed the team's LearnCore training platform and organized new-hire orientations and weekly training
• Collaborated with the Head of Field Marketing and Content Marketing Manager to develop sales-enablement material
• Implemented a creative request process using Google Forms for request submission and Google Sheets for project tracking

Remote & Greater Salt Lake City Area

• Managed ZTE's retail training site
• Implemented & managed a content & process editorial calendar
• Wrote engaging content for product information & advertising
• Provided product support, training & content to field representatives
• Monitored & reported on community engagement
• Developed & managed surveys for sales & competitive data collection

Ogden, Utah

• Coordinate and manage project tasks to ensure delivery within allotted budget and timelines; evaluate current operational performance and provide strategic plans for improvements; maintain clear and accurate operations.
• Coordinated 2016 Consumer Electronic Show (CES)
• Coordinated 3 National Training Events
• Created an Event Request form to improve client to team communication
• Critiqued and improved Performance Review form
• Developed streamlined ordering process for team equipment

Ogden, UT

• Managed the Director of Retail Services’ day-to-day activities
• Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations
• Developed equipment tracking process and streamlined equipment distribution to improve loss prevention
• Organized and conducted monthly new-hire training
• Managed cellular plans for 300+ employees across multiple carriers
• Managed corporate purchasing invoices and account reconciliation

Ogden, UT

• Assigned appropriate coverage for retail mobile store events such as seminars and store openings
• Conducted post-event quality assurance reports and collected data for team visit reports and productivity presentations
• Developed streamlined request and response templates adopted by internal managers and field team
• Built client relationships and provided support to managers and field team

Ogden, Utah

• Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
• Met sales goals consistently by applying strong up-selling and interpersonal skills
• Provided exceptional customer service by helping customers find specific products, answering questions, and offering advice
• Reduced errors by reconciling cash drawer before and after each shift

Ogden, UT

• Listened to and resolved customer grievances
• Provided employees with guidance
• Implemented corporate/departmental policies
• Verified cash drawers and transported cash deposits
• Conducted monthly inventory counts
• Received incoming shipments

Bachelor’S Degree, English Language And Literature, Creative Writing

The Institutional Certificate, Professional And Technical Writing