Alexandria Luster
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Alexandria Luster Email & Phone Number

Marketing Analyst & Strategist | Satisfaction & Retention @ Chicago Sun-Times at Chicago Sun-Times
Location: Chicago, Illinois, United States 13 work roles 1 school
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Role
Marketing Analyst & Strategist | Satisfaction & Retention @ Chicago Sun-Times
Location
Chicago, Illinois, United States
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Who is Alexandria Luster? Overview

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Alexandria Luster is listed as Marketing Analyst & Strategist | Satisfaction & Retention @ Chicago Sun-Times at Chicago Sun-Times, a with 338 employees, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Alexandria Luster.

Alexandria Luster previously worked as Consumer Satisfaction & Retention Specialist, Circulation at Chicago Sun-Times and Web Designer at Grandma'S Hands Beauty Supply. Alexandria Luster holds Bachelor Of Science - Bs, Computer Science from Chicago State University.

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Chicago Sun-Times

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Profile bio

About Alexandria Luster

I believe in the power of continuous learning and growth. Every experience, whether positive or challenging, presents an opportunity for personal and professional development. By embracing curiosity, resilience, and a growth mindset, I strive to adapt, evolve, and contribute meaningfully to my work and community. I believe in fostering collaborative relationships, nurturing creativity, and approaching life with optimism and empathy. Ultimately, I aim to inspire others to pursue their passions, overcome obstacles, and achieve their full potential.

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Chicago Sun-Times
Chicago Sun-Times
Marketing Analyst & Strategist | Satisfaction & Retention @ Chicago Sun-Times
chicago, illinois, united states
Website
Employees
338
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13 roles

Alexandria Luster work experience

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Consumer Satisfaction & Retention Specialist, Circulation

Current

Chicago, Illinois, United States

Sep 2024 - Present

Web Designer

Grandma'S Hands Beauty Supply

Pensacola, Florida, United States

Jul 2024 - Aug 2024

Customer Onboarding And Implementation Specialist

New York, United States

• Coordinate with internal teams (such as sales or property management) to ensure a smooth handover from sales to implementation and ongoing support.• Own and manage customer relationships from the point of sale through successful implementation.• Educating customers and optimizing their product setup for the quickest path to success.• Respond to customer emails, chats, and calls regarding implementation.• Develop project plans, timelines, and schedules for implementation… Show more • Coordinate with internal teams (such as sales or property management) to ensure a smooth handover from sales to implementation and ongoing support.• Own and manage customer relationships from the point of sale through successful implementation.• Educating customers and optimizing their product setup for the quickest path to success.• Respond to customer emails, chats, and calls regarding implementation.• Develop project plans, timelines, and schedules for implementation activities.• Configure the product or service to meet client requirements through customization and integration with other systems.• Conduct testing to ensure that the software functions correctly and meets client expectations. Show less

Nov 2023 - Jul 2024

Website Manager

New York, United States

• Collaborate with web designers and developers to create new web pages or features, ensuring alignment with brand guidelines and usability standards.• Complete tests to ensure website efficiency and quality.• Implement and oversee search engine optimization (SEO) strategies to improve the website's visibility and rankings in search engine results.• Create, update, and manage website content, including text, images, videos, and other multimedia elements.• Coordinate with digital… Show more • Collaborate with web designers and developers to create new web pages or features, ensuring alignment with brand guidelines and usability standards.• Complete tests to ensure website efficiency and quality.• Implement and oversee search engine optimization (SEO) strategies to improve the website's visibility and rankings in search engine results.• Create, update, and manage website content, including text, images, videos, and other multimedia elements.• Coordinate with digital marketing teams to integrate campaigns, landing pages, and tracking codes effectively on the website. Show less

Jan 2023 - Jul 2024

Property Manager

Brooklyn, New York, United States

• Communicate with tenants via phone or email to address inquiries, concerns, and maintenance requests promptly.• Collaborate with onsite property managers, maintenance teams, and administrative staff to ensure seamless operations and communication.• Monitor rent payments, send reminders, and follow up on late payments using property management software.

Mar 2023 - Oct 2023

Website Manager

• Collaborate with web designers and developers to create new web pages or features, ensuring alignment with brand guidelines and usability standards.• Complete tests to ensure website efficiency and quality.• Implement and oversee search engine optimization (SEO) strategies to improve the website's visibility and rankings in search engine results.• Create, update, and manage website content, including text, images, videos, and other multimedia elements.• Coordinate with digital… Show more • Collaborate with web designers and developers to create new web pages or features, ensuring alignment with brand guidelines and usability standards.• Complete tests to ensure website efficiency and quality.• Implement and oversee search engine optimization (SEO) strategies to improve the website's visibility and rankings in search engine results.• Create, update, and manage website content, including text, images, videos, and other multimedia elements.• Coordinate with digital marketing teams to integrate campaigns, landing pages, and tracking codes effectively on the website. Show less

Jan 2023 - Jul 2024

Employee Trainer

Brooklyn, New York, United States

• Conduct orientation sessions for new hires to introduce them to company policies, culture, and job responsibilities.• Utilize learning management systems (LMS) or other technology tools to administer training programs and track employee progress.• Design and develop training programs and materials based on organizational needs, job roles, and learning objectives.

Feb 2023 - Jun 2024

Cx Associate

New York, New York, United States

• Communicate with customers through email, chat, or phone; Answer customer inquiries about company policies or facility information and retrieving customer data from the company's database. • Create, update, and maintain customer profiles on Hubspot, as well as spreadsheets with information on facilities

Sep 2022 - Dec 2022

Dsd Receiver

Chicago, Illinois, United States

- Scanned all product delivered into the store's database. - Ensured the proper receiving of Direct Store Delivery (DSD) product by following the policies and procedures set forth by Jewel-Osco. - Protected company assets through the proper and accurate receipt and return of DSD product. - Processed weekly hundreds of tickets to file invoices, resolving vendor errors to eliminate excessive or missing inventory.

Mar 2020 - Sep 2021

Customer Service Supervisor

Chicago, Illinois, United States

- Handled 50+ calls daily, with duties including answering customer inquires about store policies or product information, retrieving customer transaction data from the company's database. - Provided basic technical support, in person or over the phone, for customer questions regarding the company's website or mobile applications; Also, for employee issues with logins or navigating company applications regarding employee information or payment. - Directed and coordinated 10+… Show more - Handled 50+ calls daily, with duties including answering customer inquires about store policies or product information, retrieving customer transaction data from the company's database. - Provided basic technical support, in person or over the phone, for customer questions regarding the company's website or mobile applications; Also, for employee issues with logins or navigating company applications regarding employee information or payment. - Directed and coordinated 10+ employees responsible for completing transactions, providing customer service, and ensuring a clean front-end department; Aided in training new employees through completion of online modules and real-world applications. - Performed daily till and safe audits, using computer software, calculators and currency counting machines to check for abnormal monetary loss or gain. Show less

Mar 2020 - Sep 2021

Assistant Scan Coordinator

Chicago, Illinois, United States

- Updated and maintained correct pricing of products in the store’s database by analyzing and running batch files in Windows Command Prompt; Removed batch files with errors as requested by corporate. - Added or removed products from the store's database with direction or approval from corporate. - Contacted the company's It help desk regarding issues with department price scales responsible for printing sale labels and the company's scanning administration for issues with… Show more - Updated and maintained correct pricing of products in the store’s database by analyzing and running batch files in Windows Command Prompt; Removed batch files with errors as requested by corporate. - Added or removed products from the store's database with direction or approval from corporate. - Contacted the company's It help desk regarding issues with department price scales responsible for printing sale labels and the company's scanning administration for issues with pricing errors or items missing in the store's database. - Hung hundreds to thousands of tags sent in from corporate on display; Applied batches and printed hundreds of tags for price changes and corrections. - Communicated with department managers to correct dozens of price errors and updated the corresponding sale signs; Discounted 20+ products weekly, upon request from management to help reduce shrinkage by hundreds of dollars. Show less

Mar 2020 - Sep 2021

Cashier / Customer Service Supervisor

Chicago, Illinois, United States

- Handled 50+ calls daily, with duties including answering customer inquires about store policies or product information, retrieving customer transaction data from the company's database. - Provided basic technical support, in person or over the phone, for customer questions regarding the company's website or mobile applications; Also, for employee issues with logins or navigating company applications regarding employee information or payment. - Directed and coordinated 10+… Show more - Handled 50+ calls daily, with duties including answering customer inquires about store policies or product information, retrieving customer transaction data from the company's database. - Provided basic technical support, in person or over the phone, for customer questions regarding the company's website or mobile applications; Also, for employee issues with logins or navigating company applications regarding employee information or payment. - Directed and coordinated 10+ employees responsible for completing transactions, providing customer service, and ensuring a clean front-end department; Aided in training new employees through completion of online modules and real-world applications. - Performed daily till and safe audits, using computer software, calculators and currency counting machines to check for abnormal monetary loss or gain. Show less

Jan 2017 - Sep 2019

Private Figure Skating Coach

Chicago, Illinois, United States

- Worked one-on-one with a young skater, coaching them in accordance with the USA Learn to Skate program.

Apr 2019 - Aug 2019
Team & coworkers

Colleagues at Chicago Sun-Times

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1 education record

Alexandria Luster education

FAQ

Frequently asked questions about Alexandria Luster

Quick answers generated from the profile data available on this page.

What company does Alexandria Luster work for?

Alexandria Luster works for Chicago Sun-Times.

What is Alexandria Luster's role at Chicago Sun-Times?

Alexandria Luster is listed as Marketing Analyst & Strategist | Satisfaction & Retention @ Chicago Sun-Times at Chicago Sun-Times.

Where is Alexandria Luster based?

Alexandria Luster is based in Chicago, Illinois, United States while working with Chicago Sun-Times.

What companies has Alexandria Luster worked for?

Alexandria Luster has worked for Chicago Sun-Times, Grandma'S Hands Beauty Supply, White Label Storage, Local Locker, and Jewel-Osco.

Who are Alexandria Luster's colleagues at Chicago Sun-Times?

Alexandria Luster's colleagues at Chicago Sun-Times include Angela L. Myers, Michael Cooke, Norman Parish, Hedy Weiss, and Joshua Miller.

How can I contact Alexandria Luster?

You can use AeroLeads to view verified contact signals for Alexandria Luster at Chicago Sun-Times, including work email, phone, and LinkedIn data when available.

What schools did Alexandria Luster attend?

Alexandria Luster holds Bachelor Of Science - Bs, Computer Science from Chicago State University.

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