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✉ : Abaez008@gmail.com ☎ : (240) 643-4672An experienced IT professional with over a decade in technology and management. Specialized in technical support, system upgrades, and process improvements with a proven track record in enhancing organizational efficiency. Currently a Technology Consultant at Daikaya Food Group, implementing advanced POS systems and developing restaurant technology strategies. Previously an IT Support Specialist at Bartaco, managing nationwide IT maintenance and deploying JumpCloud’s Active Directory. Strong skills in troubleshooting, networking, and systems configuration. Bilingual in English and Spanish, with a knack for leading and motivating teams. CompTIA A+ and Network+ certified.Feel free to connect with meTo leverage Alexandro's skills and managerial experience contact him via:Email: Abaez008@gmail.com Phone : (240) 643-4672 Specialties: operations management, network management, Comptia, Desktop Support, Network Support
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It Support SpecialistAndy'S PizzaSilver Spring, Md, Us
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It Support SpecialistBartaco Sep 2020 - Aug 2024Arlington, Virginia, United States-Managed comprehensive menu setups and updates using Micros POS systems, streamlining restaurant operations and significantly improving overall efficiency. Led cross-functional teams to ensure accurate data entry, timely updates, and seamless integration with inventory management.-Conducted extensive nationwide IT maintenance across multiple restaurant locations, spearheading equipment upgrades and system enhancements that substantially boosted functionality and user experience. Coordinated with regional IT teams to ensure consistent implementation of best practices and standards.-Spearheaded the deployment and administration of JumpCloud platform’s Active Directory as a Systems Administrator, optimizing user access controls and strengthening security protocols across the organization. Developed and implemented robust security policies, ensuring compliance with industry standards and regulatory requirements. -
Installations SpecialistAtlantech Online Feb 2019 - Nov 2019Silver Spring, Maryland-Provided expert-level support for VOIP and networking systems, meticulously maintaining and optimizing telecommunications infrastructure to ensure uninterrupted and high-quality service delivery. Demonstrated strong troubleshooting skills and technical proficiency in resolving complex issues, contributing to a reliable and efficient communication network.-Leveraged an advanced enterprise ticketing system to meticulously document and track customer interactions and resolutions. This systematic approach resulted in streamlined support processes and a substantial increase in customer satisfaction ratings, reflecting a commitment to exceptional service and continuous improvement in customer experience. -
Professional It Training: Comptia A+/N+ CertifiedPer Scholas Dec 2018 - Apr 2019Washington D.C. Metro AreaIT Certification Training, 400+ Hours of hands on training, professional development. Completed Comptia A+ and Network + Certifications -
General ManagerBantam King/Daikaya Jul 2015 - Jan 2019Washington D.C. Metro Area-Directed the comprehensive operations and strategic initiatives of a high-revenue restaurant, achieving a remarkable 30% revenue growth over four years. Spearheaded innovative programs including the launch of online ordering and delivery services, significantly expanding the customer base and driving increased profitability.-Designed, developed, and implemented advanced POS systems, effectively streamlining order processing and inventory management. This modernization enhanced operational efficiency, reduced order errors, and improved overall customer satisfaction, supporting the restaurant's sustained growth and success.
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General ManagerMatchbox Food Group Dec 2010 - Jul 2014Washington D.C. Metro AreaManaged the opening, closing, and daily operations of the restaurant with annual revenue of $500,000.Supervised and delegated assignments for the staff of 10-40 employees. Maximized staff productivity and cut labor costs by using the most experienced workers for full-time shifts and eliminating non-productive staff. Trained, scheduled, and supervised staff, tailoring the Matchbox training to each server.
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Frequently Asked Questions about Alexandro Baez
What company does Alexandro Baez work for?
Alexandro Baez works for Andy's Pizza
What is Alexandro Baez's role at the current company?
Alexandro Baez's current role is IT Support Specialist.
What is Alexandro Baez's email address?
Alexandro Baez's email address is ab****@****hoo.com
What is Alexandro Baez's direct phone number?
Alexandro Baez's direct phone number is +124064*****
What schools did Alexandro Baez attend?
Alexandro Baez attended Montgomery College.
What are some of Alexandro Baez's interests?
Alexandro Baez has interest in Poverty Alleviation.
What skills is Alexandro Baez known for?
Alexandro Baez has skills like Comptia Network+, Computer Network Operations, Operations Management, Event Planning, Marketing Communications, Network Administration, Virtual Private Network, Computer Networking, Troubleshooting, Amazon Web Services, Operating Systems, Windows Server.
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