With over nine years of experience as an IT Business Solutions Analyst and Offers Implementation Manager, I have a proven track record of delivering high-quality solutions that meet the needs and expectations of various business units and customers. At Orange Services, I lead a cross-functional team of analysts, developers, and testers to implement offers for all customer segments, from consumer to corporate. I provide technical direction and guidance, coordinate the analysis, design, development, implementation, and testing of new features and projects, and solve complex technical issues with simple and elegant solutions. My core competencies include team leadership, process improvement, project management, demand management and quality assurance. I am passionate about creating customer-centric offers solutions that enhance the value proposition and competitive advantage of Orange Services. I am always eager to learn new technologies and methodologies that can help me and my team achieve our goals.
Listed skills include Business Analysis, Business Process Analysis, Outsourcing, Business Process, and 8 others.