Alexa N. Email & Phone Number

Melville, New York, United States

Greensboro/Winston-Salem, North Carolina Area

Woodbury, New York

• Facilitated supervisor interviews and data analysis to streamline claims process and bolster core metrics TTR (Time to Resolve) for lower quartile associates within the claims department
• Launched new suggestions to management to increase the associate volunteer rate by about 15%
• Planned a community fundraiser that raised over $850 dollars to Sunrise Day Camps
• Learned the daily processes of the claims, sales, service and auto damage departments

High Point University

• Objectively adjudicated court cases to render appropriate sanctions
• Acted as a voting member of the Conduct and Honor Counsel appeal system
• Allocated school policy

Smithtown, New York

• Managed 30-35 camp counselors’ schedules and created daily and weekly activities
• Coordinated the work schedule and assigned everyone’s position for eight weeks
• Boosted camp sales by 9% using advertising on social media

Master Of Business Administration - Mba, Gpa 4.0

B.S.B.A., Gpa 3.8, Business Administration

Activities and Societies: Alpha Lamba Delta Honor Society, Delta Mu Delta Society, Alpha Chi National College Honor Society, Presidential.