Alexa Petrelli Email & Phone Number

Boston, Massachusetts, United States

Mountain View, California, United States

• Responsible for oversight and management a $40M+ P&L for all National Enterprise accounts in theAmericas(30+)
• Accountable for driving innovation and operational improvements across all National Enterprise accounts
• Participated in 35+ RFP's as Subject Matter Expert for SAP, field materials management, and service delivery on a cross-functional deal desk team
• Key leader in the evolution of the deal desk strategy resulting in a >45% win rate
• Direct and matrix-manage a team of 50+ professionals including service engineers and leadership
• Created and drove management training and development course for emerging leaders

Mountain View, California, United States

• Standardized governance process National Enterprise Customer group and created leadership positions to execute
• Rewrote new contract template to incorporate best practices for all future enterprise deals
• Participated in creation of the New Generation Program where positions were identified for new college grads
• Oversaw integration and implementation process that had $1B Covid-19 testing lab operational within 60 days.

California

• Managed a $5.5M service delivery business across 12 customer locations with a staff of 21 across US and Canada
• Created and implemented new administrative and materials processes for $20M multi-site OneSource account.
• Determined new customer consumption data to implement $500,000 on-site parts inventory ensuring on-time repairs
• Subject matter expert for SAP, field based materials management, and on-site administration processes

Palo Alto, CA

• Managed OneSource service delivery for three OneSource Accounts
• Supported seven regional accounts in on-boarding, training, and service escalation.
• Level loaded service schedule to increase administration scheduling efficiency and cost savings.
• Interface with Regional Manager on a frequent basis to review operational performance, customer satisfaction status, staffing optimization and business expansion opportunities.

Rahway, NJ

• Implemented consumption based stocking and reduced on-site inventory by $250,000.
• Created a predictive PM parts ordering process to standardize parts usage.
• Onboarded new clients by establishing and directing baseline inventories.
• Maintain all NJ/PA customer assets via SAP database.
• Designed and implemented lab ambassador position for improved client relations.

Rahway, NJ

• Implemented 5S Process across customer's NJ, PA, and MA locations
• Maintained customer's inventory and preventative maintenance schedule for 50,000 instruments.
• Performed over 1000 domestic and international laboratory instrument relocations, coordinating with movers, facilities, and scientists.
• Consulted on development of mobile inventory application.

Greater New York City Area

Under the review of Associate Professor - Dr. Ravichandran Ramasamy, this research focuses on the dissection of the molecular mechanisms of RAGE and novel areas for therapeutic intervention. The receptor for AGE that causes pro-inflammatory gene activation, contributes to the cause and severity of atherosclerosis (hardening of the arteries) and heart.

New Jersey

• Summer Intern – IPValue Management
• Technical research involving multiple technologies
• Application of those technologies to issued patents of clients
• Consultation with staff attorneys and technical personnel
• Client presentations

1345 Easton Avenue Somerset, NJ 08873-1499

I was hired to find the contact information of alumni that the school lost contact with through free internet sites and contacting alumni that we already had the information for.

Ba, Biochemistry

Activities and Societies: CU Swing Dance

Education record

Education record