Summary of position functions:Managing, supporting, and partially developing Electronic Medical Record (EMR) systems in a hybrid cloud environment. This role involves working with EMR software systems and vendors, such as myEvolv and eClinicWorks, to provide technical support, create and maintain software components, develop documentation, improve processes, ensure compliance and security, and offer training to end-users and team members. Accomplishments:- Develop custom components and forms to significantly improve clinical user operations- Create comprehensive documentation for custom and vendor software components- Gather user requirements, generate custom forms in EMR software to streamline clinic servicesDuties:- Provision, deploy, administer, monitor, and maintain EMR systems in a hybrid cloud environment- Develop and maintain custom software components to enhance EMR functionality- Create and manage integrations between EMR systems and other applications- Respond to and resolve support requests via various channels (phone, email, in-person)- Document processes, procedures, and system configurations- Develop and implement automated solutions to improve efficiencyResponsibilities:- Ensure compliance with established security standards and support cybersecurity initiatives- Identify and address vulnerabilities in EMR systems and related applications- Collaborate with vendors and departments to optimize application use- Stay abreast of new technologies and technical methodologies in healthcare IT- Participate in staff meetings and ongoing professional development- Prioritize multiple projects in a high-volume, detail-oriented environment

Summary of position functions:Design, code, and modify websites according to a client's specifications. Involves creating visually appealing and user-friendly sites that feature clear navigation and functionality. Including writing well-designed, testable, and efficient code using best practices in web development, collaborating with clients to understand their needs and translate them into technical requirements, and ensuring websites are responsive and optimized for desktop and mobile platforms. Additionally, staying updated with emerging technologies and industry trends to incorporate innovative features and enhancements. Accomplishments:- Redesigned and optimized client websites, improving load times by an average of 40% - Achieve a 14% organic increase in search traffic within 2 months, by polishing SEO for pages and servicesDuties:- Design, code, and modify websites according to client specifications- Create visually appealing sites with clear navigation and functionality- Ensure websites are responsive and optimized for both desktop and mobile platforms- Test and debug websites to ensure functionality and performance- Implement website security measures- Maintain, update, and improve existing websites- Integrate data from various back-end services and databases- Use content management systems (CMS) when requiredResponsibilities:- Collaborate with clients to understand their needs and translate them into technical requirements- Manage multiple projects simultaneously while meeting deadlines- Provide technical support and training to clients when needed- Develop and implement website maintenance procedures.- Optimize websites for search engines (SEO).

Summary of position functions:Participate in the development and maintenance of open-source software projects. Writing, reviewing, and debugging code including managing pull requests and collaborating with other contributors through code reviews and discussions. Engage with the community by reporting and addressing issues, contributing to project documentation, and participating in group video calls. Assist in testing software, ensuring it meets quality standards, and helping onboard new contributors by sharing knowledge and best practices. Accomplishments:- Increase search efficiency for materials on OpenLibrary by redesigning sort options user interface- Enhance feature completion by initiating meetings with collaborators to ensure project alignment and address blockers.- Expand project documentation by revising guides on GitHub wiki for new contributors to reduce ramp-up time.Contribution Standards:- Assist in writing clean, efficient, and maintainable code- Develop new features and functionalities- Collaborate with senior engineers to implement and abide by coding best practices- Conduct unit testing and debugging to ensure software functionality and reliability- Report and document bug and issues during development and testing- Contribute to technical documentation i.e. design specifications, user guides, development guides- Participate in coding reviews, receive and provide constructive feedback to peers to improve code quality- Deliver assigned tasks and projects on time and with high quality- Maintain a proactive attitude towards learning and self-improvement- Adhere to the company’s coding standards and development processes- Demonstrate problem-solving skills and a willingness to tackle new challenges- Ensure all work is performed with attention to detail and accuracy

Summary of position functions:Assist in the development, testing, and maintenance of software application. Collaborate cross-functionally to deliver high-quality software solutions. Participate in weekly sync meetings, code reviews, and contribute to the improvement of software development processes. Accomplishments• Implement a data collection feature in Go to streamline user decision-making process.• Implement profile creation form in Javascript to enhance user onboarding experience.• Boost application accessibility by creating a post-process analysis menu feature to visualize collected data.• Set documentation standards by enhancing readability and comprehensiveness of over 10 software modules.Duties:- Write clean, efficient, and maintainable code- Assist in the development of new features and existing functionalities- Work alongside professionals from different fields to gather functionality critiques for improving user experience- Identify, document, and report bugs and issues encountered during development and testing- Engage in peer code reviews by offering and receiving constructive feedback to increase code quality

Summary of position functions: Provide technical assistance and on-site support related to computer systems, hardware, and software. Daily operations include responding to department queries, running diagnostic programs, determining and implementing solutions. Ensure the smooth operation of IT infrastructure and assist users in resolving technical issues.Accomplishments• Increase department ticket throughput by 10% by optimizing triage and escalation procedures.• Reduce ticket turnaround by authoring over 12 ServiceNow knowledge base articles to streamline issue resolution.• Enhance checkout and product search efficiency by leading the upgrade of over 20 point of sale machines. • Resolve recurring domain issues by overhauling faculty devices across more than 5 departments.Duties- Provide technical support to faculty via phone, email, or in-person- Diagnose and resolve hardware and software issues involving computer systems, printers, and network connectivity issues- Assist with installation, configuration, and maintenance of IT equipment and software applications- Perform troubleshooting to identify and resolve technical issues efficiently- Document troubleshooting steps and resolutions in ServiceNow system- Provide guidance on best practices for using technology effectively and securely- Conduct regular maintenance and updates of computer systems and networks- Maintain inventory of IT equipment and software licenses- Track and manage IT assets, including assigning and recovering equipment of users.Responsibilities- Respond promptly to IT support requests and resolve issues in a timely manner.- Maintain a high level of customer satisfaction by providing excellent service and support.- Ensure all IT equipment and software are functioning correctly and securely.- Stay current with industry trends and best practices in IT support and technology.- Adhere to company policies and procedures related to IT support and security.