BUILD TALENTIdentify and develop top talent, accurately assess the strength and opportunities of associates, provide timely and specific feedback and coaching as well as challenging developmental assignmentsInspire a shared vision by setting clear goals and fostering a positive and rewarding work environment, create enthusiasm, passion and a desire to excel, set high standards and empower others to achieve, consistently recognize individual and team performance, and maintain a high retention rate for talentBUILD CAPABILITYAnalyze key business metrics and results to identify performance improvement opportunities, use business insight to maximize understanding and improve results, and understand complexities and the relationships among problems in the business in order to recommend meaningful solutionsSet a clear direction and communicate consistent priorities, integrate observations from store visits and weekly store level sales results, and assign responsibilities and hold self/others accountable to follow through on key actions and prioritiesCreate a disciplined culture that is focused on flawless execution, lead timely and effective execution of brand initiatives, and ensure company policies, procedures, and operational practices are effectively maintainedBUILD THE BRANDHighly focused on ensuring exceptional in-store customer experiences, understand customer needs and use that knowledge to maximize customer satisfaction and build strategies, use company tools and personal leadership to create a strong selling cultureEnsure visual execution is met on all floor sets, positively represent the brand through crisp visual presentation, and maximize use of real estate productivity to drive profitable sales growthLead and support new company initiatives, facilitate team learning, adaptation, and understanding of the benefits of change, and uphold the values, operating principles, and integrity of the brand

I was responsible for managing customer requests, inbound and outbound telephone calls, product deliveries and installation, sales floor coverage, and inventory control. Additionally, I supported the General Manager by conducting business development research, filing invoice records, and maintaining store visuals and marketing.