I am an Ethnographer and User Experience Researcher at Convo Research & Strategy Private Limited, a leading consultancy that provides high-level research and strategy services for diverse global clients across various domains and industries. I have a postgraduate certificate in human resource management (PGCHRM) and data analysis skills that enable me to design and conduct effective research projects and deliver actionable insights and recommendations.With over three years of experience in this role, I have worked with leading technology companies, renowned social media platforms, popular dating apps, and prominent search engines, helping them improve their customer satisfaction, usability, and product adoption. I am skilled in various research methods and AI tools, and I thrive on uncovering key insights and shaping exceptional user experiences. I also have a strong background in the social impact sector, where I spent 15 years in research and program management, working on issues such as education, health, and livelihoods. I am passionate about using my UX research and ethnography skills to create positive social change and impact.