Alexa Smith Email & Phone Number

Sherwood, OR, US

Manage Renewals for all products. Partner with sales team on quoting, pricing, products and special terms. Manage bi-weekly Deal Desk/Finance meeting. Work cross-functionally with Revenue Ops, Legal, Finance and Sales Ops for any escalations needed. Maintain accurate Salesforce information. Manage cancellation, downsell and churn process.

Chicago, Illinois, US

In January 2021, Reveal acquired Brainspace. Partnered with Reveal Revenue Operations and Brainspace Customer Success and successfully transitioned Brainspace sales operations to Reveal.

Managed sales operations for the Brainspace eDiscovery outside sales team at Cyxtera through its spinoff to AppGate to the acquisition by Reveal. This included deal desk tasks such as creating drafts of contracts, amendments and quotes; maintaining accurate Salesforce and DealHub dashboards, quotes and opportunities; working closely with Customer Success.

San Francisco, California, US

Space manager for all department locations across the various UCSF locations in San Francisco (including the new buildings under construction at Mission Bay) under the direction of the Associate Chair for Operations of the Department of Psychiatry, Langley Porter Psychiatric Hospital and Clinics, UCSF Weill Institute for Neurosciences.

San Francisco, California, US

• Provided support in developing, coordinating, managing and executing tasks and projects under the purview of the Associate Chair for Administration and Finance of the Department of Psychiatry, Langley Porter.
• Drafting Chair Letters for faculty Advance and Promotion.
• Managing Academic HR search committee process for faculty recruitment.
• General Psychiatry HR for faculty such as offer letters and new hire tickets.
• Maintaining executive calendars.
• Special projects as assigned.

Santa Clara, California, US

• Veritas Technologies was spun off from Symantec on October 5, 2015 and acquired by The Carlyle Group on January 29, 2016. Key duties were:
• Agile Scrum Master for the Mountain View team
• Managed release checklist for product releases (both major and hot fixes)
• Held sprint review and planning meetings along with daily standups
• Managed monthly Core Team meeting for Veritas stakeholders
• Responsible for all procurement and invoicing

San Jose, California, US

• Post-acquisition in July 2011, I continued as EA to the VP’s of Marketing, Sales, and Services and the VP, Technology (Engineering) until they transitioned out of the company. In July 2014, I transitioned into Program.
• Partnered with the EA to the SVP at Symantec during acquisition to complete transition of move to headquarters and office management post-acquisition
• Co-managed the annual sales conference for 200+ attendees plus related activities
• Managed procurement and expense report processes
• Managed executive calendars and coordinated meetings
• Arranged domestic and international travel arrangements including visas

• Provided executive support to the VPs of Marketing, Sales and Services prior to the acquisition by Symantec and during the M&A process. Key duties were:
• Event Manager for the main sales conference for 100+ attendees at offsite location
• Organized logistics for sales QBRs and other remote events
• Main point of contact for travel logistics for top customer offsite event
• Assisted other EAs with M&A logistics, transition and documentation
• Managed procurement and expense report processes

• CaseCentral (acquired by Guidance Software) was a software company providing cloud-based eDiscovery software for corporate counsel and law firms. Key duties were:
• Maintained busy CEO calendar
• Responsible for both domestic and international travel arrangements
• Supported 6-person executive team in the San Francisco office and remote office in New York City
• Manager and recruiter for front-desk reception in San Francisco
• Handled LegalTech trade show logistics for Marketing pre-show and on-site during the event. This included set-up, coordinating with featured speakers and monitoring meeting rooms and trade show booth.

San Francisco, California, US

• Assistant to the Director of the Program Management Office (PMO) at the University of California, San Francisco. This office was responsible for deploying new PeopleSoft modules across the campus. Supported the.
• Managed executive calendars
• Responsible for procurement and expense reconciliation
• Coordinated with other UCSF departments, especially during change management town halls as part of project roll-outs
• Ordered and stocked office supplies

• Peachpit Press was the major publisher for how-to computer books. Peachpit was the official publishing partner for books from Adobe Systems, Lynda.com, Apple Certified, and other tech corporations. Key duties were:
• Managed the U.S. Peachpit User Group Program which included hundreds of computer and/or software groups
• Recruited authors for web promotions and user group events
• Assisted with information and sales at the booth during major trade shows
• Shared responsibility for customer technical support