Alex Baker Email & Phone Number

Fort Worth, Texas, United States

Dallas-Fort Worth Metroplex

South Korea

• Collaborated in development of evacuation procedures.• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.• Handled all delegated tasks, including 3000 families country wide and ready and available transportation.• Recognized by management for providing exceptional customer service.• Created agendas and communication materials for team meetings.• Collaborated with others to discuss new techniques and opportunities in preparation for evacuation involving family members, pets and belongings.

South Korea

• Inspected equipment, facility grounds, external building structure, and systems on weekly basis.• Managed and directed facility staff of 400 members, including Command staff and Airman of the 36th fighter squadron.• Held oversight of equipment maintenance, repairs, and installations scheduling and work performed.• Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.• Handled supply purchases and inventory management for office operations and equipment maintenance.• Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.• Conducted 32 performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.• Organized and maintained documents, files and records.• Monitored office inventory to maintain adequate supply levels and order products.• Ordered office equipment and supplies after researching vendors and obtaining quotes.• Coordinated office activities and operations to secure efficiency and compliance with company policies.• Analyzed and identified improvements to implement in department systems and controls.• Scheduled maintenance for office equipment to keep machines operating efficiently.

South Korea

• Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.• Generated reporting packages for areas such as business performance results.• Monitored budget execution work, including obligations incurred and actual expenditures of funds.• Determined and tracked budget expenses with accuracy and transparency.• Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.• Created agendas and communication materials for team meetings.• Provided excellent service and attention to customers when face-to-face or through phone conversations.• Improved customer satisfaction by finding creative solutions to problems

South Korea

• Enforced standards of care and developed structures to track and evaluate compliance with frameworks.• Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.• development and coordination of plans and procedures for implementation and execution of the Installation Emergency Management Plan (IEMP)• Assisted in conducting initial/recurring training for functional areas of EM.• Maintained Emergency Management response equipment, training resources, and supply inventories.• Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.• Devised and implemented improved care models to increase throughput, patient experiences and staff onboarding.• Studied successful plans from other locations to assess opportunities to improve program operation.• Stayed up to date on federal, state and local regulations governing emergency response plans.• Utilized real time war statistic software to compile data gathered from various sources.• Performed site evaluations, customer surveys and team audits.

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