Alexander Brooks Email & Phone Number

Manchester, England, United Kingdom

Resourcing (Talent Acquisition) lead for our Functional (non-business) teams.Work alongside colleagues across the People Function as well as business leadership teams to understand their resourcing needs and building recruitment strategies to meet them. Together with our external resourcing partners (Aviva utilises an RPO) designing and implementing ways to enable Aviva to find and recruit the best people for each role.Striving to ensure that we embed our inclusion ambition throughout our recruitment activities, ensuring that we constantly widen Aviva’s appeal to the broadest candidate populations.Working with our partners, building branded material and campaigns that represent our Colleague Value Proposition, promoting Aviva as an Employer of Choice.

Manchester, England, United Kingdom

Working as a HR business Partner to part of Aviva's CIO team. Delivering results that matter. Moving between strategic and tactical work; taking a strategic overview then rolling up my sleeves to complete the tactical work to deliver those results.This included OD change projects, outsourcing, talent and succession, reward and giving support and advice to directors on complex people issues in ambiguous or uncertain contexts

Manchester, England, United Kingdom

Operations Manager supporting the Technology Platforms director to deliver an effective department• Recruitment workstream lead on a resourcing project; targeting increased resource fluidity across Technology Platforms and improved recruitment as measured by time to hire and new hire failure rate. Maintaining a strong risk focus throughout.• Supporting and strengthening the Technology Platforms engagement function which operates as the single front door into Technology Platforms for the rest of Aviva.Previously• Established and coordinated a remediation project from significant “red team” findings across CIO and CISO, reporting to very senior leaders, before handing over to a project manager for continuing resolution.• Supporting the Technology Platforms director to:o Drive and promote the execution of the communication and engagement plan to improve our Voice of Aviva metrics.o Deliver key actions.o Execute accountabilities, including driving action conclusions, formulating briefings for events, project tracking. • Leading internal Comms and Staff Engagement for Tech Platforms• Coordinating monthly SLT meetings• SLT Action tracking

City Of London, England, United Kingdom

• Delivered a bottom-up OD for a 700-person directorate, including significant restructure and appropriate outsourcing, achieving 100% TUPE opt-out by instituting an innovative digital process. • Refined my ability to provide and receive specialist, complex, sensitive or contentious information and present this to influential groups.• Learned how to build and structure effective teams at all levels and developed negotiation skills on difficult and controversial issues including performance and change – the essence of Business Partnering• Supported directors with complex people issues, advising and preparing them for difficult conversations.• Developed Team Effectiveness in senior teams. Learning how to manage and implement change through delivering the people and organisational change agenda within business units • Worked in partnership across teams to deliver successful outcomes for COO, CIO, and our Functions • Coordinated the monthly reporting of all key People activity across COO & Functions; essential to keep the Business Partnering service in lockstep and speaking with a unified voice.• Established and led an internal risk committee for the Business Partnering team.

Bristol, England, United Kingdom

• A track record of execution.• Worked to ensure that the WS&R division of Aviva has a strong governance and control environment, becoming WS&R’s Subject Matter Expert on SMCR in the process.• Led the development of an Assurance Framework for the regulator’s new Senior Manager & Certification Regime (SMCR), within the WS&R area of Aviva’s business. This Assurance Framework has been identified as best practice and the most complete SMCR assurance framework created within Aviva at that point.• This work required researching best practice, assimilating complex information quickly and accurately, interpreting its relevance and deciding on its selective implementation. Conveying this fluidly, personably and understandably to others lacking this technical knowledge. • Produced a full governance map of all regulatory and other responsibilities from the viewpoint of the Managing Director. Ensuring that the MD had a clear, simple, and complete picture of his governance arrangements.• Wrote board papers. Presented to the external Independent Governance Committee (IGC). • Owned and designed the internal weekly comms for Workplace Savings and Retirement.• Completed a rapid review of the governance arrangements for WS&R’s Isle of Man Business identifying areas of concern. Leading to a detailed review and remediation project.

Lancashire, England, United Kingdom

Achieved NHS Leadership Academy Award in Healthcare Leadership.Capacity and Flow Hub (Lancashire and South Cumbria) – a 24-hour shift-based service:• Managing access to every mental health bed and every mental health inpatient transport movement in the county.• Locating and allocating the most appropriate bed in the Country and ensuring no statutory waiting time breaches occur (£10,000 fine). Escalating to the Executive Director On Call as appropriate.• Working with the Police, Hospital Duty Managers, Mental Health Units, Community Crisis Teams, Social Workers, Ambulance Service, also ensuring the bedboard and all handover documents are clear, complete and up-to-date for the next team.• Very good feedback from duty management, Police and other trust staff via senior management.

Lancashire, England, United Kingdom

Diabetic Eye Screening service:• Supported the service manager during migration from the local patient screening pathway to the new standard national pathway.Achievements: • Initiated designed and implemented an electronic audit process, thereby increasing both the speed and accuracy of reporting.• Streamlined and simplified the referral pathway, thus eliminating lost referrals and shaving two weeks off the time to first appointment. • Made technical documentation accessible to the non-specialist programme manager by communicating complexity in plain English and identifying potential pitfalls in implementing the national standard locally.• Supported a major region-wide upgrade to the new screening pathway. Collaborating with internal and external stakeholders to ensure a smooth transfer to the new system.Chorley & South Ribble START Team• Team administrator for the START Team; the mental health single point of access • Acting on urgent same day referrals from GPs and other Health Care Professionals• Using judgement skills when taking calls from very ill patients, including psychotic and suicidal patients, to decide to whom and how urgently, to pass the case to clinicians. Achievements: • Increased income from greatly improved performance data recording and reporting.• Now no waiting list backlog, or lost referrals, and new pathway for transfers of patients to clinicians to make best use of clinicians’ time. Resulting in more patients seen and excellent feedback from all stakeholders.

United Kingdom

Responsible for the establishment and effective day to day operational management of the course DXR222. Reporting directly to the Course Director and responsible for other Academic Assistants. Also working with the OU as a Senior Academic Assistant for the online version of the summer school.Key responsibilities:• To establish, organise and run the non-academic operation of each summer school. • To support each Course Director, all staff and students and to directly supervise other academic assistants. • To engage in team teaching in statistics and electronic research sessions. • To give one to one help and teaching as necessary. Achievements: • Through many iterative changes, continually strove to improve the operational efficiency of the summer school, resulting in a streamlined course management process and the more effective support of Course Directors. Excellent time management (own and course directors’) and organisational skills. • Effective planning and daily liaison with on-site partners and OU headquarters, requiring contingency planning and if necessary rapid responsive problem solving translatable into actions by other staff. • Excellent feedback from both students and staff on all team-teaching sessions in statistics, data analysis, research methods and with one to one support.• Excellent feedback from all Course Directors.• Supervisory and delegation skills gained over several years. • The stamina to work long hours over many weeks whilst maintaining a cheerful, approachable composure in difficult circumstances.

Aims: To provide a financial analysis of Canadian charities tailored to the clients’ needs.Achievements:• Successfully worked across different time zones, currencies and regulatory frameworks to produce a queryable database of financial returns for Canadian charities. Achieved by extracting financial returns for all charities from the Canadian Charities Regulator.• Delivered excellent results to the client’s specification, on time and at the agreed price.• Acquired bulk data handling and analysis skills. Automated report building skills. High levels of self-motivation and time management.

Certificate Of Higher Education (Certhe), Computer Science

Bachelor Of Science (Bsc), Natural Sciences

Activities and Societies: Durham Student Theatre Various technical roles in this dynamic, challenging, fast-moving, fast- thinking.