Alex Cole Email & Phone Number

Tucson, Arizona, Us

Cole Technologies is Arizona's premier IT Managed Service Provider serving businesses across the Phoenix and Tucson metropolitan areas. Our clients have been able to achieve maximum uptime, a heightened cybersecurity posture, and audit readiness through our NextGen service offering. NextGen services include Managed IT, Cybersecurity, Compliance, Secure Cloud, and Data Backup/Recovery.Our experts are experienced in a wide array of compliance frameworks including NIST 800-171, NIST 800-53, SOC2, ISO27001, RMF, HIPAA, and more.

Tucson, Arizona, Us

CyberKage develops innovative software and hardware products for critical infrastructure and other highly regulated industries.

Arlington, Va, Us

Managed and implemented digital engineering solutions in support of systems design and engineering, integration and testing, internal research, software development, and program feasibility. Supported $500m+ in classified infrastructure and piloted the implementation of the next generation containerized digital engineering solution leveraging K8s and container orchestration. At Raytheon Missiles & Defense (RMD), the Digital Technology Program Execution team is comprised of specialized experts who provide secure access to industry-leading technology solutions to ensure our customer’s success through successful program execution. Program execution delivers and manages cohesive, secure, solutions encompassing network engineering, storage, engineering lab administration, system administration, high performance computing (HPC), and advanced system architecture.

I consult with various SMBs to identify where IT can stimulate growth within their businesses, and then deliver on-time cost effective results. This provides an advantage over the typical Managed Service Provider because it brings true business systems analysis to smaller organizations that don’t always get the chance to capitalize on these opportunities. Some services provided are: business systems implementation, infrastructure upgrade and refresh, managed endpoints/assets, cloud migration strategy, and cybersecurity.

I led the organization through large scope IT projects, managed a virtualized enterprise environment during a time of significant IT infrastructure change and provided new and innovative ideas by maintaining a big-picture perspective while using my IT expertise to deliver creative and effective IT solutions through new and existing software, systems, and business processes. Other accomplishments include:• Delivered a resilient IT infrastructure by designing, implementing, and supporting robust networking, servers, storage, and telecommunication environments. • Acquired and continually transformed technology through business analysis and agile project management methodologies. • Led the work environment transformation project by procuring, architecting, and implementing tailored mobile solutions to city employees to provide a robust and truly mobile “work from anywhere” solution. • Effectively deployed and maintained endpoint devices inside and outside of our network perimeter through next-generation tools such as Cisco Meraki, Autotask AEM, and Microsoft 365. • Assigned and allocated resources to complete end user requests of varying complexity.• Designed and maintained a federated cloud environment through Microsoft Azure and Office 365. • Participated in the annual budgeting process and acquire new technology. • Proactively monitored endpoint, network, and server metrics to respond to and prevent issues through the use of various monitoring tools.• Designed and implemented resilient IT solutions through the following technologies: Office 365, Microsoft Azure, VMWare ESX/ESXi, AutoTask AEM (CentraStage), Cisco and HP networking, Cisco Meraki, Aerohive, SQL 2008/2012/2016, Microsoft Exchange, Windows 10, Windows Server 2008 R2/2012/2016, Linux/Ubuntu Server, Windows Server Update Services (WSUS), Veritas BackupExec, Veeam Backup & Replication, SolarWinds Patch Manager, Citrix XenServer & XenApp, SCADA (WonderWare InTouch), ShoreTel / Mitel VoIP.

I maintained the organization’s data, network, software, and hardware. Resolved 90% of the company’s break/fix IT-related problems within the first 3 months of employment. • Maintained high network availability by monitoring equipment, performing routine maintenance, and replacing when needed• Managed the annual budget and completed large scale IT projects on-time and at planned cost• Led the organization through an IT overhaul, including the purchase and implementation of new server hardware, desktop computers, storage solutions, network equipment, and software.• Supported Electronic Medical Records and Practice Management software• Implemented an Active Directory environment• Supported medical equipment integration through use of DICOM standards / configurations. • Developed network and data contingency by implementing several custom backup solutions and replacing network hardware• Performed other system administration activities such as security vulnerability updates, backups, network troubleshooting, and Windows Server administration• Ensured systems were secure and in compliance with HIPAA regulations• Replaced network hardware including firewalls, switches, telecommunications equipment, and cabling

• Provided direct IT support to students and faculty• Troubleshooted various software and hardware problems on facility-owned workstations on campus.• Performed routine Windows Server & Active Directory administration and maintenance activities.• Trained end users on the use of facility-owned workstations and hardware.