Alex Cole Email & Phone Number

Tucson, Arizona, US

Cole Technologies is Arizona's premier IT Managed Service Provider serving businesses across the Phoenix and Tucson metropolitan areas. Our clients have been able to achieve maximum uptime, a heightened cybersecurity posture, and audit readiness through our NextGen service offering. NextGen services include Managed IT, Cybersecurity, Compliance, Secure.

Tucson, Arizona, US

CyberKage develops innovative software and hardware products for critical infrastructure and other highly regulated industries.

Arlington, VA, US

Managed and implemented digital engineering solutions in support of systems design and engineering, integration and testing, internal research, software development, and program feasibility. Supported $500m+ in classified infrastructure and piloted the implementation of the next generation containerized digital engineering solution leveraging K8s and.

I consult with various SMBs to identify where IT can stimulate growth within their businesses, and then deliver on-time cost effective results. This provides an advantage over the typical Managed Service Provider because it brings true business systems analysis to smaller organizations that don’t always get the chance to capitalize on these opportunities..

• I led the organization through large scope IT projects, managed a virtualized enterprise environment during a time of significant IT infrastructure change and provided new and innovative ideas by maintaining a.
• Delivered a resilient IT infrastructure by designing, implementing, and supporting robust networking, servers, storage, and telecommunication environments.
• Acquired and continually transformed technology through business analysis and agile project management methodologies.
• Led the work environment transformation project by procuring, architecting, and implementing tailored mobile solutions to city employees to provide a robust and truly mobile “work from anywhere” solution.
• Effectively deployed and maintained endpoint devices inside and outside of our network perimeter through next-generation tools such as Cisco Meraki, Autotask AEM, and Microsoft 365.
• Assigned and allocated resources to complete end user requests of varying complexity.

• I maintained the organization’s data, network, software, and hardware. Resolved 90% of the company’s break/fix IT-related problems within the first 3 months of employment.
• Maintained high network availability by monitoring equipment, performing routine maintenance, and replacing when needed
• Managed the annual budget and completed large scale IT projects on-time and at planned cost
• Led the organization through an IT overhaul, including the purchase and implementation of new server hardware, desktop computers, storage solutions, network equipment, and software.
• Supported Electronic Medical Records and Practice Management software
• Implemented an Active Directory environment

• Provided direct IT support to students and faculty
• Troubleshooted various software and hardware problems on facility-owned workstations on campus.
• Performed routine Windows Server & Active Directory administration and maintenance activities.
• Trained end users on the use of facility-owned workstations and hardware.