Alex B. Email & Phone Number

Midland, Texas, United States

Odessa/Midland, Texas Area

Championed product management and customer satisfaction in a fast-paced oil and gas industry.Streamlined training processes, pioneered customer acquisitions, and facilitated seamless productintegration.• Actively managed team of remote field technicians, proactively addressing customer needs.• Devised and executed a comprehensive training program that led to a significant maintenance costreduction.• Conducted in-person and virtual training sessions for technicians across eight North American Districts.• Drove new customer acquisition initiatives, successfully securing 9 new accounts totaling $5 million.• Oversaw the integration of new products into existing customer fleets, leveraging real-time telemetryfor seamless transitions.• Created comprehensive documentation to assist customer teams in understanding vital productinformation, enhancing communication and transparency

Odessa/Midland, Texas Area

Enhanced artificial lift system performance and guided the design and testing of innovative products. Playeda key role in implementing new service lines.• Leveraged Rodstar to optimize customer artificial lift systems, improving overall performance.• Directed the design and testing of a fiberglass rod guide, a move that increased profit margins andminimized field failures.• Played a pivotal role in the implementation of the electrical submersible pump service line, managingkey aspects to ensure successful deployment.

Austin, Tx

Spearheaded the growth and development of a startup, tripling revenue within a year. Managed diverseoperational functions and led successful crowdfunding initiatives.• Executed accounting, finances, supply chain logistics, daily operations, and product development.• Created and managed a successful Kickstarter crowd-funding campaign, raising $70,000 in 35 days