My role at Teximp was to review specifications and technical design of spare parts from major CNC machinery producers: e.g. HAAS (USA), Nakamura and Matsuura (Japan), Tornos (Swizerland). I am thankful for the experience gained working with a variety of external and internal stakeholders: customers, manufacturers, field technicians, management, finance, etc.Key achievements:• I enhanced process quality by optimizing specification review according to scenarios with our technical teams, ensuring spare parts identification and replacements within a one-day lead time• I worked closely with technical teams to streamline van spare parts inventory using a software platform, ensuring real-time updates on field technicians' van inventory.• I implemented a collaborative way of working with my colleague so that we can cover for each other at any time and with no gap in service delivery to the client.

ZF is a German global manufacturer of drivetrain components and my mission was to coordinate the after-sales of spare parts and offer a high standard of service to various types of customers: from construction or agricultural to public transport companies. Key achievements:• I offered a high standard of support and introduced a more flexible way of doing business with small-size customers, in a company used to dealing only with big state-owned companies. • I created a solid customer base that was constantly growing year-by-year through recommendations by satisfied customers.

My job at Babel Communications as an executive and then, as a manager of the production department, was to coordinate the production of advertising materials and to find the best solutions so that they were complying with the high standard requirements and the deadlines imposed. I had a collaborative way of working with the stakeholders: our internal client service department and the external production companies.