An innovative and sustainable e-commerce business featured on Shark Tank; Long Wharf opened its first store in November 2022. Daily tasks include developing operating procedures for all store employees, managing inventory across systems platforms, and tracking store analytics. In addition, addressing online customer service inquiries via email with questions, edit order details, and provide credited refunds to consumer accounts through Shopify.

• Utilizes extensive knowledge of beverage and food menus for a three-venue restaurant daily.• Trust to close the building at night in the required way for owners to efficiently open the doors in the morning. • Adapts to everchanging workflow and customer interaction.• Proficient in a Point-of-Sale system to handle the ordering and cash-out process for customer bills.• Monitors registers to reflect the correct amount of money, separating tips for staff.

• Reviewed over 35,000 comments on a climate focused procurement rule posted by Ceres, Inc.• Cleaned the data to remove unusable data such as SPAM, unidentifiable users, or activist groups• Searched for comments filed by organizations with expertise on the topic to enable potential future collaboration opportunities. • Presented findings through an Excel spreadsheet organized by Name, Phone/Email, Point of Contact, and linked to their specific comments.• Reviewed over 35,000 comments on a climate focused procurement rule posted by Ceres, Inc.• Cleaned the data to remove unusable data such as SPAM, unidentifiable users, or activist groups• Searched for comments filed by organizations with expertise on the topic to enable potential future collaboration opportunities. • Presented findings through an Excel spreadsheet organized by Name, Phone/Email, Point of Contact, and linked to their specific comments.

• Provided administrative support for two financial advisors: James Hoogasian and Edward Gay.• Researched, evaluated, and helped develop a transition plan to a new CRM database. • Worked with the two technical support teams to determine the most efficient way to transition client information from one site to the other.• Oversaw the full transition and worked to troubleshoot any issues that occurred throughout the process.• Managed a marketing initiative to assist advisors in growing their asset base.• Identified clients, prepared correspondence, and distributed 300 marketing letters to existing clients.• Gained experience in financial planning and specifically the development of a client’s Financial and Retirement Plan.