Alexandre Brunet

Alexandre Brunet Email and Phone Number

Designer and Atelier Manager @ True Bijoux
Ottawa, ON, CA
Alexandre Brunet's Location
Vanier, Ontario, Canada, Canada
Alexandre Brunet's Contact Details

Alexandre Brunet work email

Alexandre Brunet personal email

n/a
About Alexandre Brunet

With a relentless focus on client satisfaction, I excel in nurturing enduring, positive customer relationships that foster repeat business. I pride myself on consistently surpassing expectations, always striving to deliver excellence in every interaction.A proven catalyst for enhanced team dynamics, I have a track record of elevating employee engagement across various projects. By crafting enriching work environments that inspire and incentivize individuals, I ensure alignment with organizational objectives while fostering a culture of success.My career journey has equipped me with a diverse skill set and invaluable experiences, enabling me to effectively support both management and colleagues, as well as cater to client needs with precision and care.Central to my success are my adept office management and coordination skills, which have been instrumental in driving operational improvements and showcasing my leadership prowess.As an enterprising self-starter, I infuse every endeavor with boundless energy and unwavering dedication, consistently delivering exceptional results. I am driven by a potent combination of enthusiasm and a steadfast work ethic, ensuring that I consistently exceed expectations.Education: Bachelor of Social Science (B.Soc.Sc.) focused in Psychology and French from University of Ottawa.Relevant Skills Summary:- University Degree with concentration in psychology and French.- Able to connect with people quickly and build relationships with team bonding.- Experience assessing client’s needs, providing advice and recommending best solutions.- Provided training and coaching to fellow team members.- Computer software knowledge: MS Office Suite, Excel, PowerPoint, Access, Outlook.- Community events coordination and logistics support.The link of the French LinkedIn page: https://www.linkedin.com/in/alexbrunet/frPlum Talent Assessment URL: app.plum.io/profile/8c813ff4c2818beaf615d4c6abdbb88b090cc649- Top 5% of the workforce for Conflict Resolution, Team Work and Communication.

Alexandre Brunet's Current Company Details
True Bijoux

True Bijoux

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Designer and Atelier Manager
Ottawa, ON, CA
Website:
truebijoux.ca
Employees:
6
Alexandre Brunet Work Experience Details
  • True Bijoux
    Designer And Atelier Manager
    True Bijoux
    Ottawa, On, Ca
  • True Bijoux
    Designer & Atelier Manager
    True Bijoux Mar 2024 - Present
  • True Bijoux
    Sales & Atelier Coordinator
    True Bijoux Jan 2023 - Feb 2024
    Ottawa, Ontario, Canada
  • Howard Fine Jewellers
    Repair & Restoration Specialist
    Howard Fine Jewellers Oct 2022 - Jan 2023
    Ottawa, Ontario, Canada
  • Howard Fine Jewellers
    Junior Service And Factory Coordinator
    Howard Fine Jewellers Oct 2021 - Sep 2022
    Ottawa, Ontario, Canada
  • Starbucks
    Store Manager
    Starbucks Jan 2020 - Dec 2021
    Sun Life Financial Centre
  • Starbucks
    Assistant Store Manager (Asm)
    Starbucks Jun 2019 - Jan 2020
    Byward Market - Starbucks Reserve
  • Starbucks
    Assistant Store Manager (Asm/Smit)
    Starbucks Oct 2018 - May 2019
    Kent & Albert
  • Starbucks
    Shift Supervisor
    Starbucks Nov 2017 - Sep 2018
    Queen & O’Connor
    KEY ACCOMPLISHMENTS:· Re-certified as a Coffee Master (Black Apron) in December 2017.· Certified as a Greener Apron, completed the Sustainability Course in July 2018.· Professional Development Plan to become a Store Manager.· Ensure the team abide by the Clean, Safe and Ready (CSR) protocol, by explaining the important of a clean food establishment to baristas. · Organising and seting up Visual Merchandising by adhering to the siren's eye (corporate visual guidelines), to drive at home coffee sales (AHC) as well as merchandise. · Coaching baristas on Key Performance Indicators (KPI) to help drive sales.· Assist with the training of baristas, new leadership members (SSV) and a store manager in training (SMT).· Assist the store manager by using a series of StaffWorks applications to observe trends in traffic and labour. · Use of StaffWorks application SAP Campbell Time and Attendance to verify time punches and make corrections.· Use of StaffWorks application ALS StaffWorks for Windows to observe weekly labour recaps, efficiency of schedules and opportunities for modifications.
  • Pandora
    Assistant Manager
    Pandora Oct 2016 - Nov 2017
    Rideau Centre
    KEY ACCOMPLISHMENTS:· With the help of on-going coaching and training of our team, not only were we able to close the gap of a deficit of -7%, we brought a surplus of 13% by the end of the third quarter of 2017.· Provide on-going support to manager in all aspects of operations to ensure customer service standards are met. · Maintain daily focus on individual and team members' standards achievement to attain sales and profit projections. · Develop skills and product knowledge of team members through training and evaluation. · Lead in the recruitment process including advertising and interviews for sales associates and seasonal employees. · Visual Merchandising specializing in the product displays, as well as visual changes for campaigns, events and promotions. · Maintain inventory with ongoing cycle counts, and trying to minimize slow moving products.· Time management to deal with daily managerial tasks and providing customer service.
  • Starbucks
    Shift Supervisor
    Starbucks Oct 2014 - Nov 2016
    Rideau-Chapters Starbucks / Queen & O'Connor
    KEY ACCOMPLISHMENTS:· Becoming a certified Coffee Master (Black Apron) in June 2015.· Organise and lead coffee seminars, with the goal to teach customers and partners about the three coffee regions, various brewing methods, the aging process, among other topics. · Demonstrated attention to detail to ensure top quality production and service to meet sensitive deadlines.· Oversaw team members and developed best practices to balance workload during peak hours, reducing hourly burden per employee.· Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment.· Engaged customers in a highly visible role, conveying a positive and professional attitude.· Supervised rotating shifts, stocking merchandise, and bartended various hot and cold coffee beverages.· Successfully managed teams up to six persons on day to day operations, and coffee training and tasting. · Opened/closed store and adhere to cash management and cash register policies· Create a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners in order to improve team performance.· Act as a liaison to the management team.· Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Starbucks
    Barista
    Starbucks Aug 2012 - Sep 2014
    Canadian Tire Starbucks Drive Thru (Ctdt - Terry Fox)
    KEY ACCOMPLISHMENTS:· Became the store's coffee and tea specialist, to help increase retail at home coffee sales (AHC).· Receiving the Barista Trainer certification: train new partners about coffee and tea, as well as hot and cold bar training. · Connect, discover, and respond to customer needs. · Make genuine connections with customers: get to know them by name as well as their drink.· Respond to customer concerns, and resolve or rectify the situation accordingly.· Provide customers with high quality beverages, fresh coffee and food products, as well as sharing coffee knowledge. · Visual Merchandising for seasonal rollouts and campaigns, and adhere to the siren's eye (corporate visual guidelines).· Respect cleanliness and appropriate sanitation measures according to Ecosure Quality Assurance Standards (QASA).
  • Saje Natural Wellness
    Team Member
    Saje Natural Wellness Nov 2015 - Oct 2016
    Rideau Centre
    KEY ACCOMPLISHMENTS:· Learn the healing properties of various essential oils, and their use to promote natural wellness. · Training of new team members thanks to a thorough knowledge of essential oils. · Recognized by management for reliability and customer satisfaction.· Enneagram consciousness to better understand the other team members. I identify myself as a 9w1. · Establish professional relationships with clients to ensure and provide quality service. · Provide excellent customer service by welcoming and assisting customers to meet specific needs.
  • Gaia Java Coffee Company
    Supervisor / Key Holder
    Gaia Java Coffee Company Jun 2011 - Aug 2012
    Stittsville, Ontario
    · Daily opening and closing duties of the café, with basic retail accounting tasks and using proper cash handling techniques. · Preparing meals, by using food prep techniques to bake fresh bread and pastries. Making modifications for sanswhiches by customer requests and special dietary requests. · Make hand-crafted specialty coffee and tea drinks, and offering a personalised experience for the customer with finishing touches such as latte art.· Assist the coffee shop owner with coffee roasting, and setting up themed coffee tasting events with customers.· Trained new baristas, as well as assisting with the creation of the café's training tools such as the recipe book and tasks lists.
  • Urban Trade, Ltd.
    Sales Associate
    Urban Trade, Ltd. Oct 2008 - Jun 2011
    Bayshore Shopping Centre
    · Assist customers with sales by listening to their needs, and offering relevant products. By incorporating suggestive selling techniques, I was able to increase Key Perfomance Indicators such as the Average Dollar Sales (ADS) and Units Per Transaction (UPT). · Helping with Visual Merchandising (VM), and eventually creating in-store and window visuals by using trending items and story telling techniques to engage and motivate the custormer towards making a purchase.· Assist with in-store level Inventory Management: receiving and verifying stock, coordinate store inventory transfers, performing inventory counts and by being familiar with loss prevention.· Completing opening and closing tasks along with completing the daily store housekeeping tasks.

Alexandre Brunet Skills

Customer Service Teamwork Sales Time Management Social Media Management Team Leadership Communication Leadership Research Social Networking Customer Satisfaction Bilingualism Event Planning Retail Powerpoint Public Speaking Inventory Management Training Critical Thinking Facebook Microsoft Office Good Interpersonal Skills Coaching And Mentoring Driving Results Operations Management Visual Merchandising Store Management Effective Delegation Skills Ability To Work Under Pressure Decision Making Motivation Easily Adaptable Creativity Flexible Kliger Weiss Infosystems Software Wiki Development Wikicode French English Project Management Organizational Change Agent Business Transition Collaboration Solutions

Alexandre Brunet Education Details

  • University Of Ottawa
    Minor In Psychology And Advanced Minor In Français Langue Seconde (Fls)
  • Sacred Heart Catholic High School
    Sacred Heart Catholic High School
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about Alexandre Brunet

What company does Alexandre Brunet work for?

Alexandre Brunet works for True Bijoux

What is Alexandre Brunet's role at the current company?

Alexandre Brunet's current role is Designer and Atelier Manager.

What is Alexandre Brunet's email address?

Alexandre Brunet's email address is al****@****saje.ca

What schools did Alexandre Brunet attend?

Alexandre Brunet attended University Of Ottawa, Sacred Heart Catholic High School.

What are some of Alexandre Brunet's interests?

Alexandre Brunet has interest in Civil Rights And Social Action, Education, Poverty Alleviation, Human Rights, Arts And Culture, Health.

What skills is Alexandre Brunet known for?

Alexandre Brunet has skills like Customer Service, Teamwork, Sales, Time Management, Social Media, Management, Team Leadership, Communication, Leadership, Research, Social Networking, Customer Satisfaction.

Who are Alexandre Brunet's colleagues?

Alexandre Brunet's colleagues are Mengyi Shen.

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