Alex Buys Email & Phone Number

Sioux Falls, South Dakota, United States

-Identify customer needs, recommend suitable products, and consistently exceeded sales targets through upselling, bundling, and cross-selling.-Coordinate with service technicians, local contractors, and management teams to ensure smooth service transactions, accurate bid proposals, and efficient job timelines. -Stay updated on industry trends and product specifications, enabling tailored recommendations and informed customer interactions.-Provide personalized service and post-sale follow-ups, fostering long-term relationships and securing repeat business.

Sioux Falls, South Dakota, United States

-Recruit, hire, and train new personnel, working to establish key job functions and outline scope of position expectations.-Oversee inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.-Trained personnel in equipment maintenance and enforced company policies while focusing on skill development. -Worked with the general manager, beverage distributors, and local breweries to maintain a wide selection of craft beer. -Designed and implemented strategies to reduce costs, create customer loyalty, and increase employee satisfaction.-Created a weekly schedule for all employees within the organization.

Sioux Falls, South Dakota, United States

-Coached staff on how to deliver outstanding service to every customer without sacrificing profit objectives.-Handled customer complaints professionally and quickly to find solutions to ensure life long loyalty.-Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate the latest onboarding class. -Hosted and served private events for family gatherings, birthday parties, and corporate events.-Upsold high-profit menu items to become the leader in sales within the customer service team.

Sioux Falls, South Dakota Area

-Attained deep and thorough knowledge of various industries to better accommodate new and existing clients with their digital products.-Kept detailed records of daily activities through Salesforce. -Established new accounts through cold calling and personal visits in southeast region of South Dakota. -Selected & sold products based on customer needs, to assist clients with business goals. -Consulted with businesses to supply accurate product and service information.-Fostered lasting relationships with customers through routine communication and urgent problem resolution, resulting in long-term loyalty and expanded client base.-Contacted new and existing customers to discuss how the products provided are being utilized, and suggested upgrades when the clients goals had changed.

Lincoln, Nebraska Area

-Investigated and resolved customer inquiries and complaints quickly.-Delivered a world-class customer experience to every customer by leveraging extensive knowledge of products and assisted with troubleshooting & product returns. -Developed highly empathetic client relationships and earned reputation for exceeding the departments Key Performance Indicators & metrics. -Resolved customers' issues related to online purchases, late product deliveries, refund processing, and billing discrepancies. -Collaborated with other departments to provide information to the CX team on how to use internal software, understand various marketplaces, and encouraged team members to assist with recruiting new hires.

Lincoln, Nebraska

-Collaborated with clients & venues to carry out event objectives.-Engaged guests at special events by playing fun, lively songs and encouraging engagement.-Communicated closely with clients to determine music styles best suited for fraternity, resident life. or other events.-Maintained weekly residency a popular bar in Lincoln, Nebraska.-Used a DJ controller and club lights to create a fresh and authentic experience.

Lincoln, Nebraska Area

-Assist guests with any questions concerning electronics, and other departments throughout the store -Gather inventory for ship-from-store orders with precision and accuracy -Create product displays that catch customers attention-Cross-trained in other areas including hardlines, backroom, and soft lines.

Lincoln, Nebraska Area

-Answer phone calls and assist callers with questions and concerns.-Help students check into the testing center, and clarified testing center policies & procedures.-Monitor the Digital Learning Center using AB Tutor and Avigilon software to find any acts of academic dishonesty. -Enforce university policies and procedures concerning academic dishonesty, and submit any documentations to professors.

-Promoted a safe and friendly environment for 60+ students to provide a successful and joyous housing experience. -Confronted inappropriate behavior and mediated conflicts effectively-Supported students with mental health issues calmly, confidentially, and efficiently. Reached out to the housing psychologist if problem was severe. -Provided knowledge of on-campus resources, transportation, and travel.-Attended weekly staff meetings and weekly one-on-ones with Resident Director.-Organized weekly social and/or educational gatherings for residents-Developed unique ways of tactfully draw student support for University events

Brookings South Dakota

-Manage online sales and advertisements-Update and analyze social media -Respond to potential customers through email and encourage visits to dealership-Revise inventory and upload pictures of new vehicles

Bachelor’S Degree, Business Administration And Management, General

Education record