Alex Wang

Alex Wang Email and Phone Number

Director - CX and Product Innovation @ Digital Innovations Group
Melbourne, VIC, AU
Alex Wang's Location
Greater Melbourne Area, Australia, Australia
Alex Wang's Contact Details
About Alex Wang

I am fortunate to have worked across a broad range of industries in the past 20 years, at various levels as a tech professional and business leader. I'm grateful for the many talented and authentic people whom I've served with, which broadened my perspective and taught me that there is so much yet to discover. I enjoy working at the intersection where talent, technology and creative ideas combine to deliver products that our customers love, producing outcomes that result in net surplus to our community.My core competencies include digital product management, full-stack product development, human-centred design, go-to-market, customer research, personalisation, and stakeholder management. I have domain expertise in government, higher education, financial services, e-commerce, energy, construction, and media. I also have technical skills in various analytics, design, development, delivery, digital, and automation tools and platforms. I am an A-CSPO and hold certifications in AI Solution Product Management, Agile Project Management and PRINCE2. I founded 4 companies with 2 successful exits.

Alex Wang's Current Company Details
Digital Innovations Group

Digital Innovations Group

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Director - CX and Product Innovation
Melbourne, VIC, AU
Website:
digitalinnovationsgroup.com.au
Employees:
3
Alex Wang Work Experience Details
  • Digital Innovations Group
    Director - Cx And Product Innovation
    Digital Innovations Group
    Melbourne, Vic, Au
    View
  • Digital Innovations Group
    Director - Cx & Product Innovation
    Digital Innovations Group Jul 2019 - Present
    Melbourne, Victoria, Au
    Our mission is to help organisations become more nimble at building sustainable value. Working hand-in-hand, we can help you shorten development cycles, reduce waste, lower costs, and deliver innovation across every layer of our client's business. Focussing on two key drivers: 1) introducing new customer-facing value props, and 2) enhancing existing back-of-house business processes. Our services span the entire Product Lifecycle: Customer Research, Business Process Modelling, Service Blueprint Design, Human Centred Design, Product Roadmapping, and Technical Development (mobile, web and smart devices).
    View
  • University Of Melbourne
    Product Owner - Digital Products (Future Students)
    University Of Melbourne Oct 2023 - Mar 2024
    Melbourne, Victoria, Au
    The Digital Products Practice provides product-led management of business priorities from across the University of Melbourne. Primarily a relationship-building role with a focus on the 'top end of the decision-making funnel' for constituents within the Future students domain, which spans Prospective students (Domestic and International), Scholarship applicants, High school program participants, and Education agents.
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  • Service Victoria
    Product Manager - Business Services
    Service Victoria Feb 2023 - Jun 2023
    Footscray, Victoria, Au
    We make interacting with government easier so customers can spend more time establishing and growing their business by streamlining business applications with government, enriching the citizen experience, whilst enabling a single view of government transactions.
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  • Service Victoria
    Product Manager - Personalisation & Navigation
    Service Victoria Sep 2022 - Feb 2023
    Footscray, Victoria, Au
    We make it easy to get things done with government, by creating personalised experiences, so that customers discover relevant services and resources, opt-in effortlessly, and re-engage with Service Victoria throughout their life journeys.
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  • Service Victoria
    Product Manager - Covid Response
    Service Victoria Nov 2021 - Sep 2022
    Footscray, Victoria, Au
    Service Victoria makes it easy for customers to engage with government services. As part of the COVID Response Mobile tribe, we help Victorians stay safe during the pandemic, and solutions to participate in the Vaccinated Economy through the Service Victoria mobile app.
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  • Sensis
    Senior Product Manager - Commercial
    Sensis Feb 2019 - Jul 2019
    Melbourne, Victoria, Au
    Yellow empowers Aussie small business by providing simplified, effective and easy-to-use digital solutions through a mix of both in-house and vendor-supported SaaS products. As the Product Owner of the Commercial squad, introduced data-driven insights to promote product uptake, increase customer engagement, retention, and satisfaction, within the Yellow Pages business.
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  • Education Services Australia
    Digital Project Manager - Digital Teaching & Learning
    Education Services Australia Dec 2017 - Feb 2019
    Melbourne, Victoria, Au
    A multi-disciplinary team of educators and technologists passionate about delivering meaningful outcomes that support school teachers, students and their communities with digital resources, e-curricula and e-learning products. Full spectrum service delivery of web and mobile applications, created for federal and state education peak bodies.
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  • Education Services Australia
    Technical Product Manager
    Education Services Australia May 2017 - Dec 2017
    Melbourne, Victoria, Au
    Oversaw the modernisation and growth of one of Australia's leading digital directory websites, catering for the Vocational Education and Training sector. 25% YoY growth in website traffic and 20% reduction in bounce rate led to greater customer satisfaction.
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  • Mono Apps
    Innovation Consultant (Mobile & Proximity)
    Mono Apps May 2015 - Apr 2017
    Melbourne, Au
    Founded a Mobile App Agency that helped entrepreneurs bring ideas to market. Applied Lean Start-up methodology to create product roadmaps and validate market acceptance at every step of the commercialisation journey. Published a portfolio of 32 apps for iOS, Android, and Apple TV platforms, including games (puzzle, endless runner), education (financial and health literacy), utilities (carpark tracking), mobile shopfront, and a suite of mindfulness apps.
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  • Australian Unity
    Digital Manager
    Australian Unity Jun 2014 - May 2015
    Melbourne, Victoria, Au
    As Digital Manager of the AU Investments marketing team, liaised with stakeholders across 3 Business Units to manage a portfolio of 28 digital assets. Consulted a broad spectrum of stakeholders to secure buy‐in and delivery of projects that introduced new digital experiences, working closely between technology and business to ensure smooth production workflow and on budget delivery.
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  • Prodigy Digital
    Principal Consultant (Digital Marketing & Web)
    Prodigy Digital Jan 2005 - Mar 2014
    Melbourne, Au
    Founded a digital agency that grew to over 50 clients across corporate, retail and healthcare verticals. Led a creative team to deliver end‐to‐end digital solutions including web strategy, development and marketing services.
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  • Outdoors Online Retail
    Ecommerce Manager / Co-Founder
    Outdoors Online Retail Sep 2007 - Nov 2012
    Co-founded an online shop specialising in outdoor and camping products. Implemented digital strategy to drive customer acquisition, conversion and retention.
  • Dragon Ecommerce
    Product Development Manager / Co-Founder
    Dragon Ecommerce Jan 2004 - Nov 2008
    Melbourne, Au
    Developed bespoke eCommerce shopping cart software, bringing this solution to market by leveraging the technology for existing clients and white labelling for other agencies.
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  • Beca
    Consulting Engineer
    Beca Feb 2006 - Jul 2008
    Auckland, Nz
    Completed Beca Graduate Professional Development Programme. Design and commissioning experience across a variety of industrial, civil and food process projects.
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  • Shell
    Instrumentation And Control Engineer
    Shell Dec 2005 - Feb 2006
    London, England, Gb
    Documentation and planned upgrades to safety management system within the refinery.
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  • Energyaustralia
    Risk Analyst
    Energyaustralia Dec 2004 - Feb 2005
    Melbourne, Victoria, Au
    Risk assessment and proposal of ageing plant at Yallourn W power station.
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  • University Of Melbourne
    Computer Lab Assistant
    University Of Melbourne Feb 2003 - Nov 2004
    Melbourne, Victoria, Au
    Lab Demonstrator and Tutor for Computer Science subject.
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Alex Wang Skills

E Commerce Project Delivery Web Applications Project Management Consulting Sdlc Management Start Ups Online Marketing Social Media Marketing Digital Strategy Web Development Business Development Business Analysis Commercialization Risk Management Systems Engineering Business Strategy Mobile Devices User Experience Mobile Applications Government Local Government Non Governmental Organizations Digital Learning Scrum Education Facilitation Market Evaluations Wireframing Problem Solving Interpersonal Skills User Stories Product Vision Customer Engagement Customer Experience Gtm Go To Market Strategy E Learning Agile Project Management New Ventures Marketing Analytics Product Design Product Launch Product Delivery Customer Journeys Product Management Product Innovation Product Requirements Analytics

Alex Wang Education Details

  • University Of Melbourne
    University Of Melbourne
    Computer Engineering
  • University Of Melbourne
    University Of Melbourne
    Management
  • Melbourne High School
    Melbourne High School
    Victorian Certificate Of Education

Frequently Asked Questions about Alex Wang

What company does Alex Wang work for?

Alex Wang works for Digital Innovations Group

What is Alex Wang's role at the current company?

Alex Wang's current role is Director - CX and Product Innovation.

What is Alex Wang's email address?

Alex Wang's email address is al****@****ail.com

What is Alex Wang's direct phone number?

Alex Wang's direct phone number is +613920*****

What schools did Alex Wang attend?

Alex Wang attended University Of Melbourne, University Of Melbourne, Melbourne High School.

What are some of Alex Wang's interests?

Alex Wang has interest in Economic Empowerment, Environment, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Alex Wang known for?

Alex Wang has skills like E Commerce, Project Delivery, Web Applications, Project Management, Consulting, Sdlc, Management, Start Ups, Online Marketing, Social Media Marketing, Digital Strategy, Web Development.

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