Alex Byway Email & Phone Number

Newbury, Berkshire, United Kingdom

Newbury, Berkshire, United Kingdom

Reading, United Kingdom

Provide detailed Performance Reporting definition, prioritisation and delivery within the Performance Reporting team, collaborating with technical and business stakeholders.Engagement of business users to understand detailed requirements, development of reporting, deliver training and promote usage of reporting solutions.Contribute to reporting requirements identification and high level specification of potential solutions and plans, to meet emerging and future business requirementsCreated and maintained business dashboards utilising QlikviewDeveloped and maintained a SharePoint portal for internal customers to raise and track new demand request and report queries.

Responsible for the maintaining and enriching of Vodafone Reference Data in line with agreed business logic.Acting as Reference Data Subject Matter Expert, for the Data Management Team, I reviewed and provided approval for High Level Designs, ensuring the departments requirements were represented.Investigated and analysed reference data quality issues through to resolution.I wrote and maintained process documentation and instructions ensuring they were regularly reviewed and successfully moved key manual processes to an offshore team providing training and guidance where required.

I obtained contractor roles in major blue chip companies such as; Centrica, RWE Supply and Trading and Vodafone Group PLC. I gained experienced in the full project lifecycle of high profile projects utilising Prince 2 methodology.• Project resource and financial planning, including the tracking and reconciliation of project costs.• Production of High Level Project & Milestone plans. Maintaining of Risk, Assumptions, Issues and Dependencies (RAID) Logs.• Performed scenario modelling to identify key resource constraints in the prioritisation and scheduling of new and existing projects.• Monitor, evaluate and communicate comprehensive details of project schedules.• Plan, organise and support project management and status review meetings.• Delivered business process workflows within the Vodafone Global Enterprise commercial organisation.• Relationship management with key internal and external customers to assist in the provision of data.• Ensured the quality of project documentation complies with internal and regulatory requirements.• Planning and Management of €multi million IT Project Portfolio utilising Project Management Tools such as Hewlett Packard Project Portfolio Management Tool (PPM) and PlanView

Production of weekly and monthly KPI reports for senior management.• Researching and conducting ad-hoc investigations and completing investigation reports for senior management.• Analysis and investigation of network data, including reporting and monitoring of Fraud Management Systems and reporting on findings.• Written and verbal communication with Law Enforcement Agencies including compilation of witness statements and case papers.• ISO9000 Document controller – in line with audit requirements, documenting of procedures within responsibility and creation of new procedures for any new process adopted.• Conducted investigatory interviews.• Analysis and investigation of network data, monitoring of Fraud Management systems and reporting on findings.• Accredited to Telecommunications Fraud Forum (TUFF) Part 1.