• Monitoring development activities in all Nakheel Developments.• Determine the “lawfulness” of development activities with regard to a) whether the development has been “approved” b) whether development is being undertaken in accordance with the Specific Development Conditions.• Maintain registers of lawful and unlawful development.• Make assessments about the extent to which development is inconsistent with Community Rules and Regulations, Development/Design Control Regulations and/or Specific Conditions. • Provide report to management about development activities within Communities.• Provide recommendations about managing resolution of unlawful development or development which is inconsistent with Development Conditions.• Liaise with residents about development concerns and provide progress statements regarding appropriate action taken. • Prepare and issue appropriate notices (including ‘stop work’, ‘fines’ and other notices) to persons/entities that breach Community Rules and Regulations, Development/Design Control Regulations and/or Specific Development Conditions with an approval.• Liaise with Development Assessment Officers about specific matters pertaining to development regulation.• Liaise with Government Regulatory Authorities (Trakhees –CED/JAFZA) about compliance and enforcement. • Compile detailed reports about development compliance as required, assist with the mediation of conflicts arising from such matters.• Provide recommendations from amending various elements in the general comprehensive plan; provide general plan and code interpretations as needed.• Respond and resolve difficult stakeholder inquiries and complaints.• Support a safe and healthy working environment through compliance with the requirements and continuous improvement of the Health and Safety Management System.• Undertake other tasks as may be directed by the Business Unit Manager.• Maintaining high class customer service to all levels of individuals.

• Inspecting and monitoring of breaches and compliance Discovery Gardens and International City.• Maintaining resident’s details.• Point of contact of residents for DG Owners Association, Facilities Management, Handover and Transition Team.• Assisting with Admin works, taking minutes of the meeting.• Monitoring and following up of service request of residents to be completed on time.• Answering all emails on daily basis.• Providing excellent Customer Service to VIP owner of DG

• Coordinates with internal department within Nakheel (Facilities Management, Transition Dept, Finance, Community Dept. and external companies i.e DEWA, RTA)• Corresponds with 3rd party contractors at the Palm Jumeirah. • Assisting with the preparation of Notices and agendas, taking minutes of the meeting and other correspondences as required.• Point of contact for residents and contractors and other stakeholders. • Provides excellent Customer Service to VVIP owners of the Palm Jumeirah.• Manages documents filling and Document Management System user.• Knowledge of Strata Management.

• Promoted from Admin Assistant to Resident Liaison within the first 6 months of employment.• The first Resident Liaison Officer of Nakheel Asset Management to handle 16 building in the Shoreline Apartments of the Palm Jumeirah. • Main point of contact for the residents of the Shoreline Apartments• Providing professional Customer Service to high end class of individuals at the Palm Jumeirah.

• Serve as a Information and Communication Manager• Assist in weekly meetings, taking minutes of the meeting• Organize and assisting in filling of all important documents• Disseminate information using telephone, courier services and email.• Ordering of consumable items in the office.• Answering phones and emails daily.