Alexa Information- Designed and developed content aggregation and rendering system for building customer facing Alexa information features (Sports Home Screen, Sports Update, etc.) (Java, Amazon Web Services).- Designed and developed new back end system capable of retrieving data from variety of sources, converting data into structured ontology, and ingesting into Alexa knowledge graph systems (Java, AWS). System is used by multiple teams and has processed millions of entities and ingestions to date.- Tech lead on projects to add Olympics, golf, tennis, and statistics question answering support. Developed and updated natural language understanding and generation components, data ingestion systems, knowledge graphs, and real-time REST APIs to add this support (Java, Python, AWS). Projects added support for 20 new question shapes and successfully answered millions of questions.Amazon Payments- Implemented changes in one front end and two back end services to enable new chargeback fee type (Java, Perl).- Developed service call utilities that add an abstraction layer (customizable retry logic, error handling, logging, metrics) on top of an Amazon services framework (Perl).- Mentored intern on real time metrics aggregation and analysis project (Java, AWS).

WebEx Sales and Billing Platform (SBP)- Designed and developed cross-platform business intelligence mobile application using Sencha Touch and PhoneGap (JavaScript, Java).- Finalist in Cisco IT Hackathon: Developed back-end (database tables, reputation system, question feed search and filtering, expertise profiles) of crowd sourced question answering system (PHP, SQL).

Federal Emergency Management Agency (FEMA) - Disaster Assistance Improvement Program (DAIP)- Supported all phases of the software development lifecycle including creating release plans, writing system requirements, tracking development progress, and reviewing test case results.- Authored functional requirements for mobile site, account creation functionality, and satisfaction survey.- Led project’s financial and Earned Value (EV) analysis and corrected ~$1 million projected cost variance through re-scoping of work, reallocation of resources, and development of EV data analysis tools.

- Tracked and analyzed visitation data for Technorati Media participating sites (comScore, Google Analytics)- Supported State of the Blogosphere survey launch and data collection