Alex Chai Email & Phone Number

Brisbane, Queensland, Australia

Brisbane City, Queensland, Australia

• As a PSO & SPSO I have proven myself to be a team player, participating and contributing to team activities such as scenario-based training, team meals and regular check ins with team members promoting positive workplace environment and mental health. • As a SPSO, I have worked at a number of Qld government buildings such as Brisbane Magistrate Court, 1 William Street, Queensland Cultural Centre, Roma St Police Headquarters and a few more government sites and buildings.

Brisbane City, Queensland, Australia

The role is working in a team of 5 within the facilities office, predominantly working in the QPS Identification management areas.

Sunnybank

Volunteer

Queensland, Australia

• In Dec 2021 at Brisbane Airport and Jan 2022 to July 2022, at QRAC Wellcamp in Toowoomba, using my knowledge of multiple languages and cultures, I have helped to translate instructions and information to Quarantine and Isolation guests allowing for a positive interaction with the community and promoting Protective Services Group (PSG) to multiple agencies including QLD Health and Department of State Development.

Queensland, Australia

Increase company brand awareness in Queensland• Identifying new client opportunities to build new relationship• Implementing strategies to improve growth and innovation• Identify opportunities in these sectors – Ophthalmology, Optometry, Dermatology, Dental, ENT, Urology, Gastroenterology, Cosmetic, Fertility, Men’s & Women’s Health, Sport’s Health and Veterinary.• Expanded new business opportunities by increasing sales by over 130% through this pandemic period.(This position was made redundant, the compounding lab was closed by the NSW Pharmacy Council)

Underwood

Maintaining an ethical, reputable, high quality and innovative specialised service, for our doctorsand patients. Cover the Interstate regions when required. Primary responsibility, visits general practitioners and specialists to form strong and loyal relationships and promote our specialised histopathology service.

Brisbane, Australia

Proactively acquire new customers/merchants for American Express in an allocated territory of small to medium enterprise businesses. The role is to sell American Express offer through Self-Generated appointments, Cold Calls, and Referrals. Primarily responsible for achieving set acquisition targets within the SME market in an ethical manner. QLD Top Sales Rep for Feb and May 2019

Brisbane, Australia

• Provide professional finance loan services to clients for home loans, enhance their investment property portfolios or refinance existing loans into a better financial position.

Qld South

Reported directly to the Regional Sales Manager, this role involves managing a portfolio over 200 accounts, South QLD, Ipswich and Gold Coast. • Key responsibilities include developing strategies to increase new pharmacy footprint and profitability, developing strong business relationships and encouraging new generics and over the counter products usage, identify new business opportunities and grow the territory profitability. • Significantly expanded new business opportunities by increasing sales by over 200% in terms of generics sales.(This position was made redundant - Eris Pharma closed and exited the Australia market)

Brisbane, Australia

Reported directly to the National Operations Manager, this role involves managing a portfolio over 150 accounts, south east and west QLD, Ipswich, Toowoomba, Gold Coast, Mackay and Cairns• Key responsibilities included developing strategies to increase pharmacy footprint and profitability. Developing strong business relationships, conducting business review plans for existing pharmacy client base and promoting product launches and growing generics substitution.• Significantly expanded 1st line customers at loyalty level (purchasing >80% of Actavis products) by 10% over 2014/15• Exceeded Medico Pak sales vs budget for March 2015 by 110%• Exceeded over the counter products (OTC) sales vs budget for Nov and Dec 2014 by 20%• Exceeded Oratane sales by 25% over 2014/15(This position was made redundant - Actavis closed and exited the Australia market)

Southern Qld

Reported directly to the QLD Regional Business Manager, managed a portfolio of over 120 accounts in Territory, QLD South Western working closely with state based pharmacy teams. • Key responsibilities included achieving revenue growth and market share, contract management, key account management, business integration, implementing new product development, grow generic substitution, launch new products and identifying new business opportunities.• Won 5 new pharmacy accounts in 2012 – total scripts 10,000 per month est. value $600,000 per annum• Significantly expanded the 1st line customers at loyalty level (purchasing >90% of Mylan products) by 5% over 2012/13• Achieved 105% Over the Counter (OTC) products coverage • Achieved 110% Sales vs Budget 2012• Achieved 108% Sales vs Budget 2013 (Jan to Sep)• Successfully facilitated engagements with doctors and key opinion leaders which enhanced relationships and built EpiPen brand and generics medication awareness. Resulted in 20% increase in EpiPen sales in QLD territory• Part of sales team to successful launch and training of Denpax (fentanyl patch) usage to seven nursing homes and eight medical centre,(This position was made redundant - Alphapharm went through a down size restructuring)

Southern Qld

Reporting directly to Sales Manager, this role identified and sold solar systems to residential home owners. Selling via the telephone and following up on new leads and referrals and contacting these and other accounts as assigned, maintaining a personal database of leads and clients through referrals, telephone canvassing, face to face, cold calling, direct mail, email and networking, prepare sales contracts, ensuring legibility and information fully completed, whilst identifying and resolving immediate client concerns, maintain current product knowledge, and pursuing personal development of skills and knowledge necessary for the effective performance of the roleKey Achievements• Exceeded sales target by 20% from June 2010 to Oct 2010

Sydney, Australia & Singapore

Reported directly to the Sales Manager and Sales Director, this role developed, engaged and grew client base. • Key responsibilities involved driving and initiative to generate revenues through new account development and expansion of current client accounts, concept development, sales presentation, analyzed market trends, assessing business opportunities and implementing new projects into viable business undertaking, identifying viable business opportunities and presenting to senior executives/management.• Awarded membership to the President’s Club 2008 for achieving over US$ 400k in sales revenue in the South East Asia region.• Exceeded the annual sales target by 20% in the first year and by 35% in the second year• Top Salesperson in the Technical Insights team in 2008 (South East Asia) and 2009 (South East Asia & Australia)• Demonstrated high knowledge and understanding of client needs and requirements. Managed Tier 1 clients in Australia such as Fresenius Kabi, Pfizer, GSK, BMS, Biogen Idec, Novartis, Novo Nordisk, Pharmalink, Queensland Biocapital Fund and in Asia, such as Sime Darby Property, AmanahRaya Hartanah (Property Developers) Petronas (Oil & Gas) TM R&D, SIRIM, MIMOS (R&D) ST Kinetics, Sapura Secured Technologies, UniKL MIAT (Aerospace & Defence) Jurong Consultants, BiotechCorp(Government Agencies)

Singapore

Reporting directly to General Manager, this role is effectively in developing, engaging and growing SME customer base. The key responsibilities involved building a commercially viable business relationship with DP Bureau partners / customers, identifying and collaborating with strategic partners, identifying viable business opportunities, conceptualising, developing and implementing innovative initiatives to generate income by marketing company products or services to customers. Other activities included, planning business-driven different initiatives, engaging the subscribers through creation of value-added initiatives, developing and implementing a new Customer Engagement Program (CEP) and effectively managing and servicing customers including the development and growth of existing customer base to create value.Key Achievements• Implemented activities which increased the traffic flow by 35% to leverage partners’ services.• Exceeded sales target by average of 20% from Sep 2006 to Mar 2007

Singapore

Singapore

Singapore

Kuala Lumpur, Malaysia

Seremban, Malaysia

Bachelor Of Business Administration, Marketing

Activities and Societies: University Rugby Union Team

Diploma In Finance Services And Mortgage Broking, Mortgage And Finance

Nsw Hsc, Business & Economics

Activities and Societies: Rugby Union Team

O Level

Activities and Societies: Rugby Union Team

Srp Level