Alex Coleman

Alex Coleman Email and Phone Number

Store Manager @ CVS Pharmacy
Santa Rosa, CA, US
Alex Coleman's Location
Santa Rosa, California, United States, United States
About Alex Coleman

Experienced manager and trainer with a demonstrated history of working in fast-paced, high demanding retail environments. Skilled in sales, customer satisfaction, building effective teams, technology, communication, teamwork, interpersonal savvy, and naturally build rapport. Business mentality includes serving and supporting the team, results-oriented, open to constructive feedback, give positive and constructive feedback, teaching out to others, encouraging and inspiring teammates, and a strong work ethic. Acquired Bachelors degree in Business Administration Management, and awarded Dean’s list for demonstrating Level of highest scholarship. During my time in College, I cultivated knowledge in all things business from Leadership to Management, Marketing, Finance and much more. Additionally I have certificates for the following:• Foundations of Project Management• Project Initiation: Starting a Successful Project• Project Planning: Putting it All Together• Project Execution: Running the Project• Sales Training: Sales Team Management• Training and Development with EduflowI bring to the table a strong sense of healthy culture, which includes:Inclusion and diversity - Value ALL input equally, making everyone feel apart of the team, equal opportunity, respect and kind treatment regardless of race, age, gender, physical ability, religion and cultureIntegrity - Doing the right thing, adding trustworthiness and ethical practicesTeamwork - Collaboration and cooperation are at the heart of thinking, planning and decision making

Alex Coleman's Current Company Details
CVS Pharmacy

Cvs Pharmacy

View
Store Manager
Santa Rosa, CA, US
Website:
cvs.com
Employees:
53166
Alex Coleman Work Experience Details
  • Cvs Pharmacy
    Store Manager
    Cvs Pharmacy
    Santa Rosa, Ca, Us
  • The Buckle, Inc.
    Sales And Operations Manager
    The Buckle, Inc. Feb 2024 - Present
    United States
    - Training, development, motivation, recruitment, and onboarding of new and existing teammates- Acting Store Manager- Plan sales goals- Utilize Performance Tracker to set up, review, create an action plan, and follow up- Coach and create relationships through Guest Loyalty- Educate new teammates to achieve stores metrics, shift orientation, loss prevention and sales presentation standards- Execute all segments to support business goals- Oversee teammates are following Visual Standards with a sense of accountability- Recognize merchandise opportunities from freight to floor, life cycle of product, communicate recommendations and solutions- Create innovative changes to improve store's overall performance via Performance Tracker- Foresee and anticipate changes in product and act independently to improve overall visual results- Uphold visual standards on floor and backroom- Prevent and handle security risks- Complete markdowns, pulls, inbound/outbound freight, recalls, and return to vendors
  • Apple
    Sales & Certified Technical Specialist (Employee Development And Trainer)
    Apple Sep 2017 - Feb 2024
    Santa Rosa
    - Preform onboarding processes, including scheduling and educating new hires- Mentor and track training completion for 65+ employees (used internal LMS)- Acting Manager, oversees employee performance and tracks meal and rest breaks - Increased teammates sales metrics by 76% after training and support- Design engaging programs for company training needs (In person and online)- Create trustworthiness and bring employees together- Tests trainees, measure progress and evaluate effectiveness of training- Accountable for meeting or exceeding company KPI's- Inspire and motivate, encourage, support and guide the entire team- Top 5% in generating revenue- Maintained highest overall NPS score of 98/100- Created over 250 business partnerships and maintain relationships- Probe, Identify, create relationships with customers- Give positive and constructive feedback, recognition and praise regularly- Quickly adapt to a rapidly changing, fast paced environment- Uncovering customers needs and provide full, enlightening solutions- Troubleshoot devices, preform diagnostics and provide resolutions- Implemented multiple innovative ideas into the store- Proactively handle and de-escalate difficult customers
  • Apple
    Technical Specialist
    Apple Apr 2018 - Dec 2018
    Santa Rosa, California
  • Cvs Pharmacy
    Lead Cashier
    Cvs Pharmacy Jun 2016 - Sep 2017
    Santa Rosa, California
    - Lead cashier and trained new employees throughout the onboarding process- Rotates merchandise, organize shelves and puts out new stock- Maintain friendly and upbeat attitude while following all store interaction protocols, answering customer questions and processing payments

Alex Coleman Education Details

Frequently Asked Questions about Alex Coleman

What company does Alex Coleman work for?

Alex Coleman works for Cvs Pharmacy

What is Alex Coleman's role at the current company?

Alex Coleman's current role is Store Manager.

What schools did Alex Coleman attend?

Alex Coleman attended Sonoma State University, Santa Rosa Junior College.

Who are Alex Coleman's colleagues?

Alex Coleman's colleagues are Jamar Perkins, Karen Perez, Jon Sturgeon, Beverly Pettit, Angel Ugwu, Jordan Shaw, Corey Aderholt.

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