Alex Crane Email & Phone Number

Paducah, Kentucky, United States

Paducah, Kentucky, United States

Daily support and administration of encompass 360 LOS including managingMaintain current knowledge of the encompass 360 features and functionality, provide recommendations for improvements, and implement configuration and customization as required by management Oversee changes and provide clear and timely communication as necessary with system releases/updatesMaintain business rules for data entry, workflow progression, and regulatory compliance as requested by each business group Proposed new products and features to help the department become more efficient and profitableServed as escalation point for encompass related support issuesTrain and mentor other team members Act as administrator for third party vendors (Desktop Underwriter, UCD, EPPS) to maximize efficiency in the mortgage workflow.

Paducah, Ky, United States

Paducah, Kentucky, United States

Authorizing and underwriting residential mortgage loans in accordance to FNMA and investor guidelines. Reviewing and verifying loan application and supporting documentation. Making loan eligibility decisions and approving or rejecting applications Ensuring compliance with regulatory guidelines and company policies. Communicate efficiently to the customer and co-worker to provide the best experience possible. Order / review appraisals and title workPrepare and submit loan file to investor for secondary market purchase.

Paducah, Kentucky, United States

Identified and assessed areas of significant business risk within the customer service departments while being in accordance to IIA standards and guidance. Developed and implemented data analytics program to help reduce time, costs, and increase efficiency in the Internal Audit department while managing audit assignments.

Paducah, Kentucky, United States

Reviewed and analyzed financial documentation for commercial loan customers in order to approve or deny credit applications in accordance to company policies and procedures. Performed economic and industry analysis, financial projections, and risks assessments.

Prepared and processed loan records, communicated with stakeholders, and responded to customer / management inquiries. Processed purchase and refinance loans for Conventional, VA, FHA, and USDA loans. Promoted from teller to Mortgage Processor within one year and averaged 20+ closings every month.