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Alex Cross is an accomplished COO with extensive experience in strategic growth, business transformation, and M&A integration. He was most recently the Head of Transformation at Tribute Technology, the largest technology provider to funeral homes and cremation businesses in the US and Canada. At Tribute Technology, Alex led strategic change initiatives and company growth strategies. Previously, he was the Vice President and Global Head of M&A Integrations at TIBCO. There, he directed integration, change management, and organizational redesign following a significant merger.Alex spent over eight years at PayPal in various leadership positions, including Senior Director of M&A Integrations and Chief of Staff to the CEO. During his tenure at PayPal, Alex spearheaded the integration of key acquisitions like Honey, leading to significant increases in conversion rates and contributing to PayPal's substantial market capitalization growth. He drove the strategic integration of several acquired businesses, including Hyperwallet, Happy Returns, and the later stages of Bill Me Later. Alex began his career in the United States Marine Corps, where he served as COO for 350 Marines responsible for integrating rapid-response teams of air and ground units in combat, delivering intelligence and accurate airstrikes, and coordinating medical evacuations in Iraq and Afghanistan.
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Founder And CeoTriquetra VenturesWashington, Dc, Us -
Head Of TransformationTribute Technology Feb 2023 - Oct 2024Middleton, Wisconsin, UsIdentified and prioritized a portfolio of strategic change initiatives that delivered top-line growth, cost savings, and overall value creation. Initiatives included offshoring engineering and customer support to India and the Philippines, exiting over 50% of the real estate footprint, reducing dependency on contractors ($7M savings), and optimizing vendor licenses ($1M savings).Aligned data, conducted gap/cost benefit analyses, and formulated recommendations with leaders across the organization to provide a compelling case for change and advanced the execution of the company’s growth strategy through a three-year planning process.Leveraged insights from a McKinsey-led Full Potential Analysis to translate over $40M in strategic initiatives into actionable execution plans with detailed budgets. Oversaw budget management for each initiative, defined leading success metrics, and established a framework for accountability and transparent tracking to enable real-time management of change efforts. -
Vp, Global Head Of M&A IntegrationTibco Apr 2022 - Dec 2022Santa Clara, California, UsLed integration, change management, value driver realization, and organizational redesign for the private equity LBO take-private of Citrix and concurrent merger with TIBCO sponsored by Vista Equity Partners and Evergreen Coast Capital.Steered Citrix and TIBCO through the implementation of operating systems, processes, and procedures to deliver on cross-sell revenue synergies and $450M of cost reductions. -
Sr. Director Of M&A IntegrationsPaypal 2016 - Apr 2022San Jose, Ca, UsSpearheaded integrations and strategy development for the PayPal financial technology payments platform that gives 425M+ active account holders multiple options for executing transactions. Identified, tracked, and aligned value creation opportunities across all acquisitions for long-term success as an advisor to C-suite executives.Directed the post-acquisition integration of people, processes, and systems after a $4B acquisition of Honey, including merging product development roadmaps to facilitate a new digital commerce strategy. Within one year of acquisition, the people and processes were fully integrated, and there was no regrettable attrition of key leaders. -
Chief Of Staff To The CeoPaypal 2014 - 2016San Jose, Ca, UsStrategic advisor to the CEO on managing internal networks and building consensus on cross-functional projects as PayPal spun off from eBay and became a public company.Influenced key executives and stakeholders to foster change management efforts with the new executive team, driving portions of enterprise-wide strategy planning and a 3-year plan for execution. Exceeded aspirational targets as PYPL realized a 700% increase in market capitalization in five years.
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Director, Global Credit Business Operations And M&A IntegrationPaypal 2014 - 2015San Jose, Ca, UsDrove strategy development and execution for acquired business Bill Me Later, connected objectives to measurable targets, and built consensus for buy-in as the principal advisor to the general manager.Resolved a $150M revenue shortfall in the credit business by identifying appropriate initiatives and making trade-off decisions via cross-functional collaboration.
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Department Head/Chief Operating Officer & Company Commander (Major)United States Marine Corps 1998 - 2014Washington, Dc, UsServed as COO for 350 Marines responsible for integrating rapid-response teams of air and ground units in combat, delivering intelligence and accurate airstrikes, and coordinating medical evacuations in Iraq and Afghanistan.Commanded 60 Marines, integrated air-ground communication nodes for combat efforts across the globe, and developed realistic training scenarios. Directed a nine-member management team across operations functions and oversaw the use and maintenance of equipment valued at $41M. Awarded for innovation for introducing first ever radio-transmitted chat capability via handheld device for air support coordination and scaling up capabilities to meet needs and requirements. -
First ScholarJ.P. Morgan 1995 - 1998New York, Ny, Us
Alex Cross Skills
Alex Cross Education Details
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Northwestern University - Kellogg School Of ManagementMarketing & Finance -
Washington And Lee UniversityBusiness Administration & East Asian Studies
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Vietnam National University, HanoiOlmsted Scholar Foundation
Frequently Asked Questions about Alex Cross
What company does Alex Cross work for?
Alex Cross works for Triquetra Ventures
What is Alex Cross's role at the current company?
Alex Cross's current role is Founder and CEO.
What is Alex Cross's email address?
Alex Cross's email address is ac****@****pal.com
What is Alex Cross's direct phone number?
Alex Cross's direct phone number is +140293*****
What schools did Alex Cross attend?
Alex Cross attended Northwestern University - Kellogg School Of Management, Washington And Lee University, Vietnam National University, Hanoi.
What skills is Alex Cross known for?
Alex Cross has skills like Leadership, Operational Planning, Strategic Planning, Organizational Leadership, Cross Functional Team Leadership, Operations Management, Leadership Development, Team Building, Strategic Communications.
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